Blogs

Entries with Blog Label Nonprofit Management .

February 16, 2018

Five Health Benefits of Technology in the Workplace

In the nonprofit sector, technology has provided many advances and fine-tuned processes for communication, workflows and overall functionality in the workplace environment. It has also created more of an awareness and comradery around health and wellness. Having a workplace wellness plan is an effective way to engage and increase productivity at any nonprofit organization. Workplace wellness can include health-promoting activities or certain policies implemented to encourage healthy behaviors among employees. The ultimate goal of this plan is to provide employees with opportunities for better long-term health, especially in the face of rising chronic diseases.

Wearable gadgets such as the Fitbit or the Apple Watch can help monitor stress levels and heart rates. They can also aid in implementing fitness plans, making them an invaluable tool in encouraging workplace health. With most individuals already having access to smartphones, this will allow for easy accessibility to certain health and wellness apps.

Here are five ways technology can improve workplace wellness and health.

1)  Less sick days. The use of fitness and health-related apps and/or wearable gadgets can decrease employee absence due to health concerns, as well as encourage a better work-life balance.

2) Nonprofit savings. Encouraging workplace health and fitness with the use of technology can help decrease employer healthcare costs, especially in the face of rising premiums.

3) Less stress. While bringing a dog to work would be the ideal option to help reduce stress, your organization may not allow this due to pet allergies. A wearable, such as a Fitbit, can help to decrease employee stress levels through breathing exercises, leading to a more productive and healthy team.

4) Improves company morale. Tracking eating habits, dietary plans, and lifestyle choices with the use of certain apps can help you create a stronger workplace culture, encourage supportive relationships, and boost team morale.

5) Overall health awareness. Using wearable gadgets can decrease the seated lifestyle that often influences the present day working generations. Employees have the ability to track their physical movements and set reminders to stand when sitting for longer periods of time.

The goal for any nonprofit organization in adding a workplace health and wellness plan should be to alter the mindset and focus on the actions that encourage preventative care. If an employer can have a team focused on their health and limit their sedentary lifestyles, both the employer and the employee will thrive.

February 08, 2018

Tech & Philanthropy: Working Together as One

The digital age has created a new outlook on how nonprofits are viewed from the outside world. Technology has allowed the removal of certain limitations in philanthropy—granting more exposure to the public on their efforts as well as allowing these organizations to be more prosperous. Such technological advances have given the sector the ability to improve and expand their outreach to those that are facing problems such as poverty, access to education or those affected by environmental devastations.

Introducing technology advances can benefit your organization in more ways than one. Such benefits will allow your organization to plan ahead, produce content tailored to your audience’s needs and overall create an efficient philanthropy.

Along with the benefits mentioned above, here are a few approaches nonprofits can consider when introducing your organization to new tech elements:

1) Use surveys to better engage your audience. A cost-effective way to gather intel on your biggest supporters is to send out a survey. This will give you the opportunity to gather insight on what messaging should be used to engage your audience and increase your number of donors. Surveys can help you save time by testing your messaging—your supporters can help you refine your messaging approach without wasting time and resources.

2) Create a website that is user experience focused. The design of an organization’s website should be primarily focused on the user’s view and navigation of the site. Displaying a variety of content, such as blogs, eye-catching images, social media posts and videos will allow the user an opportunity to engage with all forms and see which ones they interact with most. Implementing a test user experience can be a simple and cost-effective task that will help identify issues right from the start.

3) Use simple and engaging content to interact with your audience. Any content placed or shared on your social media pages should be directed back to your website. This will continue to increase the number of people that will engage and interact with your site. With a wide variety of social media applications, nonprofits have ample opportunities to increase awareness around the different programs they offer. Also, social media platforms can allow your supporters to share your mission and generate more communication about your organization.

November 30, 2017

Four Reasons Why Your Nonprofit Needs a Blog

As a nonprofit leader and advocate for your community, staying in front of your audience requires being current and consistent. From producing press releases, scheduling tweets, and putting in countless hours to produce a monthly newsletter, being on top of it all can be overwhelming Regardless of your constant efforts you know, deep down, that your marketing strategy always has room for improvement.

Since marketing is always a popular topic of discussion in the nonprofit world, the same question comes to mind—what more can we do to make people aware of our mission? How about an easier tool to promote our non -profit? Like a blog.

Don't think you need a blog? You're not alone.  While many nonprofits put blogging way down on their priority list, it could be a tremendously effective marketing tool for any organization. Here are four good reasons why your nonprofit should start a blog:

1. Create personal conversations

Like most nonprofits, you’re probably utilizing social media as a way to reach your audience and to display content to properly convey your mission. Social media has great value; however, it can be difficult to break through the noise. With a blog, you can focus more on developing content that will resonate with your specific audience without feeling the need to compete to be seen or heard.

2. Provide press coverage on newsworthy topics

Press releases are a great source of communication and a great way to get the word out about your programs and offerings. However, press releases can require fact checking, approvals and asking journalists to cover your work— which is often extremely time-consuming. With a blog, you’re the journalist. You can funnel the efforts of a press release into a post and then track its performance with analytics. Even with a small readership, your blog will be better received by your dedicated followers than a mass media audience who may tune you out.

3. Produce content that organically attracts donors

While mailing newsletters can still spark some attention, they tend to be glanced at and tossed in the recycling bin. We live in an age where if certain content can’t be emailed, posted or texted, it could be considered irrelevant. Here's where a blog can do the job for you. Your posts can be found forever on search engines and repeatedly promoted through multiple online channels. As your blog content gains traction, donors can share posts again and again via social media to attract new donors to your cause.

4. Connect with people on a more intimate level

Using short bits of content are great for social media and an easy way to share current events happening in the nonprofit sector. A blog, on the other hand, allows you to share stories of how your organization was able to make a difference. It provides an opportunity to tell in-depth stories that will create a deeper connection between you and your future donors.

A blog can become an essential part of your marketing strategy. Not only will blogs allow you to create content that is shareable, but it will also help you drive your marketing efforts. Plus, building a blog full of engaging content can make a world of difference in boosting your number of supporters and donations.

November 22, 2017

Misery on the Job

Just two decades ago, jobs were for life – even if you hated yours. Offices were often dark and dingy, promotions were rare, there was no such thing as ergonomic desks and even smoking was allowed indoors. Today, not only are office spaces bright and more cheerful but many companies are now offering the option to telecommute. There are also more efficient systems in place, better laws protecting employees and far better benefits than ever before. And let’s not forget the in-house gyms, team building excursions, methodical review processes, and the boundless opportunities to grow. So what gives? Why are so many U.S. workers unhappy at work?

Job misery can have a devastating impact on individuals, and their employers. Nowadays, there are countless studies surrounding the decline in employee engagement – Gallup, Randstad and Mercer, the list goes on. Gallup has been measuring employee engagement in the United States since 2000 and finds that a whopping 77% of workers say they hate their jobs.  Many report feeling no real connection to their work and state they are growing to resent their employers. Randstad has found that disengagement leads to some pretty bad habits - workers admitted that while on the job, they drank alcohol, took naps, checked or posted on social media, shopped online, played pranks on co-workers, and/or watched Netflix. The pressures modern day workers are clearly causing employees to feel burnout which is a natural reaction to stressful environments, or long workdays, but job dissatisfaction at this level usually occurs after long periods of unresolved issues.

One of the biggest problems seems to be having the wrong management in place. When the wrong person is hired or promoted to a management position, nothing fixes that bad decision. Not compensation, not benefits – nothing. When employees feel that their manager has little to no interest in them as human beings – their personal lives, their aspirations and their interests, especially at work – there is bound to be job misery. If you start typing “my boss is” into the Google search engine, you get options that include “crazy”, “lazy”, “bipolar”, “abusive” and “a tyrant”.

If you do the same Google search for “my job is”, it reveals a rather bleak outlook of life in the office by finishing your sentence with “killing me”, “stressing me out”, “ruining my mental health” or “draining my soul”. Those are some pretty strong comments and cause for concern. Most alarming of all – if you type “my job is stimulating”, Google assumes you have made a typo and suggest you must have meant “not stimulating”. Workers also feel they are expected to “do more with less” – blaming business owners who aren’t willing to expand their budgets to hire more people or provide better compensation to those already in place. Losing your best people because they’re stretched too thin can be costly so many employers are getting creative. Benefits can come in many different forms - ranging from flexible hours, stipends for commuting, increased vacation time or robust development programs.

It's important for employers to be aware of these situations, evaluate if they're a sign of a larger issue and identify what they can do to help. Workers crave development, advancement and purpose and when they don’t’ have it, they will move on.

November 03, 2017

Better Together – A Partner Spotlight on the Center for Nonprofit Advancement

CNA--small-for-web A UST partner since 1990, the Center for Nonprofit Advancement has been providing advocacy, education, networking, and group-buying power to nonprofit organizations throughout the Greater Washington region since 1979. By providing the tools and resources needed, they’ve been able to help those organizations focus on what truly matters – their mission.

“At the Center for Nonprofit Advancement, we believe strong nonprofits make stronger communities,” said Karen Brown, Vital Health Benefits Trust Director at the Center for Nonprofit Advancement. “Our nonprofit members rely on us to help them advance their mission.”

Center members receive a vast variety of services and support from the Center which include:

  • Advocacy - A collective voice that speaks out on region-wide nonprofit issues so local governments understand that nonprofits provide core services that hold communities together.
  • Education - A robust program of courses that ensures leaders and staff at every level can increase performance and impact of their services which drives greater impact to their respective missions.
  • Networking - Opportunities for nonprofits to collaborate and connect with philanthropic, corporate, and government communities. Through these cross-sector connections, they provide the insights and solutions in real time to support them.
  • Group Buying - A one-stop solution for high-quality, administrative and management assistance services.  The VitalHealth Insurance program is the most utilized benefit that offers medical, dental, vision, life and FSA plans to over 1,800 employees of nonprofit members in the District of Columbia, Maryland and the Commonwealth of Virginia.

Dedicated to representing nonprofit organizations for more than 25 years, the Center is proud to strengthen, promote, and represent members of the nonprofit community by helping over 50,000 individuals advance the mission of more than 800 local organizations. They embody every sector of the nonprofit industry and provide services and support to more than 9 million children, adults, and families around the world. To learn more about the Center for Nonprofit Advancement visit https://www.nonprofitadvancement.org/.

November 01, 2017

Exercise Your Nonprofit's Tax Exemption for 2018

time is moneyWe all feel the rush of time around now, the holidays racing towards us followed by the ringing in of another new year. Before you know it, you’re wondering where the time went… for most 501(c)(3) organizations, November is the deadline month to exercise their state unemployment tax exemption for 2018. That means you need to act now.

Unlike for-profit organizations, 501(c)(3) nonprofits have the unique opportunity – as allowed by Federal law – to opt-out of the state unemployment tax system and instead only reimburse the state, dollar-for-dollar, if and when they have an actual unemployment claim. It can be a savings opportunity for many nonprofits who have lower claims than what they pay in state unemployment taxes—which are often driven up by for-profit organizations and other companies that go out of business, as well as state fund deficits and improper payments made in error.

The Unemployment Services Trust helps nonprofits to better manage their cash flow through proper claims administration and safety reserve building. With access to e-Filing capabilities, state-specific claims advice and a plethora of on-demand HR services, UST participants are able to streamline operations and reduce back-office paperwork burdens.

Last year alone, UST helped program participants save $27.8 million in unemployment claims costs. That’s millions of dollars more for the nonprofit sector and the communities they serve.

More than 2,200 of your nonprofit peers are already exercising their unique tax alternative with UST. Rather than overpay into the State unemployment fund – effectively subsidizing for-profit companies – wouldn’t it be more true to your mission to allocate that wasted overhead to your programs and services?

Submit your FREE Cost Analysis Formno later than November 15th in order to meet the state deadline for 2018 enrollment – which for most states is December 1st. Unfortunately, if a nonprofit misses the state deadline, they have to wait until the following year to exercise their tax exemption and join the UST program.

October 05, 2017

Five Steps Closer to Racial Equity on Nonprofit Boards

In order for diversity to be a part of a nonprofit organization, it must start at the top.  To achieve real and sustainable change in terms of racial equity toward those we serve, we must reflect that standard. According to a survey done by The Nonprofit Quarterly, CEO’s are concerned with the composition of their boards.  BoardSource completed a study that compared racial diversity on nonprofit boards in 1993 and 2010. Results showed little to no change in Caucasian dominance. In 1993, 14% of members were persons of color; by 2010 there was a slight increase bringing it to 16%. With that in mind, nonprofit organizations need to take the necessary steps to ensure that their organization is an example of acceptance and diversity.

Here are the 5 steps your organization can take to achieve board diversity:

1) Leadership must lead or it won’t happen

The primary goal is that the CEO and Board Chair share a commitment to an appropriate racial makeup—they must hold one another accountable for actions toward the goal. They should be visible leaders and spokespersons for achieving diversity by educating the sector and lobbying for organizational change.

2) Be intentional — make your claim

An organization’s values and mission must be clearly articulated and visible on all outlets, including their website— providing a clear picture on where the organization stands.

3) Create a baseline

First, conduct an assessment of your board’s demographics. Then, based on the results, identify the vision going forward. With this assessment, you can establish a measurable goal to increase racial diversity within your board.

4) Give a grand welcome

When bringing on new board members, be sure to be welcoming and that the orientation is authentic and thorough. Ownership of these processes should involve all of the current board members.

5) Move beyond the numbers

An increase in percentages of racially diverse members is only the first step.  Guiding new members through the flow of communication and onto the leadership track is essential.  Simply waiting and hoping that the pipeline will move members forward is an insufficient strategy.

We need to think beyond a simple checklist to create and maintain diverse board representation—it’s a long-term strategy for creating change through collaboration.

July 07, 2017

Are Your Nonprofit Programs in Align With Your Mission?

There is not one nonprofit organization that wants to cut programs it believes furthers its mission. But too often, nonprofits keep programs long after they’ve stopped being effective and worth the cost. Sometimes it is necessary to scale back or even eliminate programs so that funds can be better spent launching new initiatives that help the organization meet its core mission.

Communities are constantly changing and your nonprofit must be prepared to change with them. Do your homework and research what is working and what is not – never assume the effectiveness of your programs.

  • Survey participants, members, donors, employees, volunteers and other stakeholders about which of your programs are the most—and the least—effective and why.
  • Review your community’s demographic data for changes relevant to your program offerings.
  • Ask the community what they know of unmet needs or new trends that should affect your programming decisions.

While you don’t want to eliminate anyone’s opinions, you do want to be careful about how the feedback is used to rid your organization of obsolete programs and create new ones. If one of your programs is clearly ineffective and another is wildly successful, the decision to redeploy funds to the successful program is obvious. And keep in mind that new programs can be variations of old ones, just re-vamped to better serve your nonprofits core mission, values and goals.

Undoubtedly, you already have goals in place that measure each of your programs progress. If you don’t, now is the time to set them up. Being able to easily identify what is working and what is not, is pivotal to your nonprofit’s success.

Before deciding whether to cut a program or start a new one, be strategic and realistic about your expectations. Being able to recognize when it’s time for a change and how to best use what funding is available will help ensure successful programs.

May 03, 2017

Free Webinar: HR Compliance Impact with Washington’s First Moves

Are you keeping up with the Trump administration’s quick moves to change laws, enforcement actions and regulations to support business and our economy?

Presented by ThinkHR, this on-demand webinar explores President Trump’s first 100 days in office. The presentation will address issues and questions about rescinded Executive Orders, regulatory enforcement agenda changes and legislative moves that could impact your nonprofit’s business operations.

Discover what you need to know and should be doing relating to:
 
  • Wage and hour changes
  • Benefits and time off programs
  • Immigration
  • OSHA and safety
  • Other work-related rules


Watch the webinar recording today: http://links.thinkhr.com/Q0FW0oT0Kj1Rn0Wf900v9S0

Want access to more HR-certified webinar opportunities and a live HR hotline? Visit www.chooseust.org/thinkhr/ to sign up for a FREE 30-day trial of the UST HR Workplace, powered by ThinkHR.
May 03, 2017

On-Demand Training: Introduction to COA Accreditation

Don’t miss out on this NEW self-paced training to introduce you and your nonprofit team to COA Accreditation.

Presented by The Council on Accreditation COA, a nonprofit accreditor of human services organizations, this on-demand training is designed for people with little or no knowledge about COA.

The webinar will provide participants with a better understanding of:
 
  • The key concepts that define COA
  • The elements of COA’s accreditation process and standards
  • And more!


Watch the webinar recording today: bit.ly/2kDwGhh

This webinar series is part of UST’s efforts to educate the nonprofit sector. For more learning opportunities, tips and legal updates just for nonprofits, sign up for ourmonthly e-News today!
May 02, 2017

Delivering Your Mission Beyond the Web

The web emerged, in the 1990s and provided endless possibilities of engaging potential customers through communication and interaction – a pivotal moment for the nonprofit community.

Since its inception, audiences have come to expect a different kind of experience of being fully embedded in the life of an organization through the worldwide web.  Organizations quickly came face-to-face with not only technical and operational issues but content barriers as well, all of which were far more difficult to overcome than expected. Organizations were also dealing with trying to figure out how to remain relevant to audiences looking to the web for their information and quickly learned that their standard marketing materials did not translate to the web. This required organizations not just to repackage what they were producing but also create new ways to transform how audiences receive, process, and interact with content.

The growth of social media over the last several decades has been boundless and continues to grow by staggering leaps. How we communicate with our audience changes on a constant basis and we are forced to adapt quickly. Just pushing a message won’t create a relationship but you are uniquely qualified to provide the perspective and guidance that your potential clients are looking for by creating public value and promoting an intuitive understanding of what your organization is about.

Building a mission-delivery engine requires a thoughtful process and the ability to create dynamic content to meet the needs of your audience. Organizations that know its greatest resource is its understanding of what its audience wants is the stepping stone to successful engagement.

Some helpful tips:
 
  1. Rethink your nonprofits programming strategy and enhance the relevancy of the organization
  2. Create partnerships within your network to help build content and potential audience members
  3. Reach out to stakeholders to solidify partnerships and secure long-term engagement and support
  4. Engage all facets of your organization to create an engine that delivers and communicates value
  5. Utilize the web’s ability to encourage interaction and dialogue, creating ways to tear down the boundaries between your nonprofit and the nonprofit audience
  6. Enrich the conversation by offering opportunities to participate and share ideas

The web is central to how we enable, activate, and resource our mission. With multiple points of views and supporters, we’re enabling results that form something new. Get back to the possibilities that originally inspired us about the web and be intentional by providing a space on the web in which your audience’s needs are met.
May 02, 2017

Making the Most of Your Staff’s Diversity

Have you ever critiqued a coworker because of their overbearing tendencies or their abrasive personality? Don’t worry… you’re not alone in your frustrations. However, learning to dissect and identify your own and others’ personality traits can actually increase work ethic and strengthen internal relationships—paving the way for a stronger organization overall.

For nonprofits, employees’ collaborative efforts are often the key element to mission advancement.  But clashing personalities working toward the same goal can lead to resentment and impatience in the work place.

Learning to recognize and understand others’ personality strengths and weaknesses can help you appreciate the diverse environment you work in.  Specifically, nonprofits can take advantage of their diversity when it comes to improving their employment procedures and ensuring ongoing structural soundness.

Basic working styles can often be separated into 4 general categories:
 
  1. Learning—Learners are the researchers.  Unable to quench their thirst for knowledge, learners are constantly looking for the root of current and potential problems.  For instance, with regard to your organization’s employment practices, learners can help analyze the strengths and weaknesses of your workforce, analyze how better documentation and standardized hiring practices can lead to a stronger, more long-term labor force.
  2. Loving—These individuals are known for their relationship building abilities. They tend to show empathy and kindness towards others and understand how to approach difficult situations with grace. Spreading optimism throughout the office can help your nonprofit maintain a “glass-half-full” outlook on everyday work problems. Internal positivity and support alleviates stress during unanticipated budget or employee loss—providing you with a sense of security and consistency.
  3. Doing—Doers are known to execute and accomplish set goals. They thrive on lists, deadlines, and projects. For example, by utilizing this focus and attention to detail, nonprofits can analyze and restructure their training and continued education opportunities—leading to greater time efficiency and overall HR effectiveness.
  4. Leading—Leaders create and persuade by providing your employees with the tools to succeed.  Able to paint a picture of their visions, using innovation and passion, leaders are able to easily rally support behind their ideas. Great leaders inspire employees to constantly push themselves and take calculated chances to further your nonprofits’ mission. With each leader setting the bar even higher for the next, your nonprofit will be on track for upward mobility and constant procedural refinement.


Whichever working style team members possess doesn’t really matter by itself.  What most affects a nonprofit’s success is the compilation of strengths your team brings to the table and your team’s ability to successfully work together as a cohesive unit. As long as you understand and utilize everyone’s unique abilities, pertinent to your team’s progress, your nonprofit will continue to flourish.
May 02, 2017

[Podcast] Board Recruitment

Through the Noise recently spoke with Jeff De Cagna, Executive Advisor at Foresight First LLC, to discuss the way you think about board recruitment, management, and collaboration. Listen below or check out the full library of podcasts here.

Podcast Description: This podcast discusses how nonprofit organizations might be missing a crucial opportunity for growth and relevance by underutilizing their boards. Jeff De Cagna is an author, speaker and advisor for associations and non-profit organizations across North America and around the world with decades of experience under his belt.

Foresight First LLC is a governing orientation that provides actionable insights on plausible futures by challenging association and non-profit boards to deal productively with the past so they can focus their attention on the future and pursue the generative work of transformation. To learn more about Foresight First LLC, visit their website at www.foresightfirst.io.

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January 30, 2017

[Podcast] How Digital Strategy Enables Nonprofit Growth

Through the Noise interviewed Kiki L’Italien, CEO & Founder of Amplified Growth , to provide nonprofit employers the latest digital marketing tips they need to reach and engage current and potential members. Listen below or check out the full library of podcasts .

Podcast Description: This podcast discusses why it’s important to understand and utilize SEO and SEM—search engine optimization and search engine marketing—when looking to amplify your nonprofit’s voice. Kiki L’Italien explains how to get to know who you are trying to reach, where they spend their time, and how to meet them where they are.

Amplified Growth is a DC-based digital marketing consultancy specializing in SEO, social media, and content strategy for associations and commercial clients. To learn more about Amplified Growth, visit their website at http://www.amplifiedgrowth.net.

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December 06, 2016

HR Question: Handling Employee Requests for Steep Pay Increases

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Question: One of my best employees is asking for a raise because he found salary data on the internet that he believes shows he is underpaid. How should I handle that conversation? I don’t want to lose him, but I doubt he is that underpaid.

Answer: Handling this type of discussion on such a sensitive subject can be difficult, but it is also an excellent opening for a frank conversation with that employee about his professional needs while you get direct feedback about his view of his job and the company. We recommend this approach:
 
  • Involve the employee’s manager in the discussion and have him/her lead the conversation with the employee.
  • Treat his concerns with respect and schedule time with him to discuss his issues. He may have been searching the internet for jobs as well as salary information.
  • Let him know that he is valuable to the company and you want to hear his concerns and review the salary data that he has compiled.
  • Prior to that meeting, review your company’s reason for paying the employee at his current salary. The compensation rates are probably due to a number of factors, including your compensation survey data, your internal company compensation strategy, and his performance level. For example, your company’s strategy might be to pay below market level because your benefits or time off plans are so rich.
  • If you are satisfied that you are paying him the proper compensation for this job that is aligned with all of the internal company equity considerations, then think about how you will present that information to him during the course of the conversation. If you believe that there may be some valid concerns about his level of compensation, discuss those concerns in advance with your boss and Human Resources and consider what may be done to ensure his compensation is adequate.
  • Try not to minimize the salary data that he is bringing to you to discuss. The information on the internet can be very broad, general and tied to a job title (that could be very different that what the employee is actually doing in your company) where the data your company uses is probably carefully matched to the industry and the specific job description’s duties and responsibilities.
  • You can point out that general compensation surveys can be misleading and may not consider the total compensation package being offered, especially if you have more specific information that you can share with him about how his total compensation package was derived.


During the course of these types of conversations, although compensation may be mentioned as the presenting problem, often the issue is really not that: You could find that the issues are more about the job itself, development opportunities, career goals, or other considerations. Consider the complete picture and be prepared to have a career development discussion with the employee about where he currently fits in the organization, what additional skills he may need to move his career in the direction he wants it to go, or other considerations.

The keys to these types of conversations are to treat the employee with respect and not dismiss his concerns without a good discussion of all of the relevant factors. Assure the employee that you value and respect his contributions to the business and want to do all you can as his manager to help him be productive and feel good about his contributions to the business.

This Q & A was provided by ThinkHR, powering the UST HR Workplace—a cloud-based HR platform provided to UST members at no additional cost. If you’re a 501(c)(3) nonprofit, get your toughest HR questions answered by signing up for a free 30-day trial
November 23, 2016

[Podcast] Mergers & Acquisitions for Nonprofits

Through the Noise interviewed Melissa Panagides, Senior Manager of Management Advisory Services at BDO USA , to discuss mergers and acquisitions within the nonprofit sector. Listen below or check out the full library of podcasts here .

Podcast Description: This podcast breaks down the difficult questions that surround a company acquisition and provides expert information on how to plan ahead, manage expectations, and how to support the people within organization during this difficult time.

BDO USA, LLP is known primarily as an accounting firm. The Management Advisory team supports organizations that are going through or considering change and focus on helping organizations identify the right technology for their needs by transforming their business. In addition, they help to plan and implement mergers and acquisitions for organizations across the globe.  To learn more about BDO USA, visit their website at www.bdo.com.

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October 29, 2016

So Your Nonprofit has Strong Leaders…Now What?

Nonprofits tend to attract strong leaders with high aspirations and an unparalleled focus. But without step-by-step workflow procedures, consistent communication or designated responsibilities, even the strongest of leaders won’t be able to improve upon their organization’s effectiveness.

Utilize these 4 methods to create a more balanced and productive workplace:
 
  1. Identify both short and long-term priorities. Creating measurable goals will help your nonprofit measure progress on an annual basis, allowing you to determine where your strengths and weaknesses lie. Prioritizing these goals will keep everyone on the same page and help accomplish objectives at a more efficient pace.
  2. Break down communication barriers. Share your organization’s priorities with all employees whilst ensuring that their current roles contribute to each goal. Don’t forget to encourage cross-department communication to achieve faster, consistent results.
  3. Assign responsibilities so employees maintain ownership. Because employees spend more time and energy devoted to tasks that they’re solely responsible for, give your team members individual responsibilities that directly impact your nonprofit’s goals. This will help alleviate any confusion when employees are determining who’s in charge of what.
  4. Clearly define the work processes. Taking the time to carefully articulate the work procedures will improve consistency and time management. Because your employees will be fully versed in the new processes, they will make less mistakes and develop a greater confidence in their work ethic.


As a nonprofit leader, you have the power to portray change as a necessary evil or an ongoing opportunity. By setting a positive example and carefully managing both your nonprofit’s goals and employees, you can encourage your staff to constantly challenge themselves and broaden their skill sets—increasing overall organizational effectiveness.

Learn more about how to improve leadership and management practices here.
October 17, 2016

[Podcast] Building Capacity and Strengthening Culture

Through the Noise interviewed Elizabeth Scott, CEO of Brighter Strategies, to help nonprofit employers improve their overall effectiveness by building their internal capacity. Listen below or check out the full library of podcasts.

Podcast Description: This podcast emphasizes the importance of harnessing the emotional intelligence of staff members so that organization can do the most with what they have. Dr. Elizabeth Scott aims to provide thought leadership and high value organizational development consulting in an effort to strengthen the nonprofit sector.

Brighter Strategies is a non-profit consulting firm that works with non-profit organizations as a “thought partner” to help build capacity and make the most of their greatest asset—their human capital. To learn more about Brighter Strategies, visit their website at www.brighterstrategies.com.

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To stay up-to-date on the latest best practice tips and cost-saving ideas just for nonprofits, sign up for UST's monthly eNews: http://www.chooseust.org/enews

October 13, 2016

Webinar: New Accounting Standards Nonprofits Need to Know

The Financial Accounting Standards Board (FASB) has issued the Accounting Standards Update 2016-14, which contains significant changes to not-for-profit accounting standards, focusing on improving, enhancing and simplifying financial statement reporting requirements.

In this 60-minute webinar, Jay Azar, Director of Not-for-Profit Practice Services at Lindquist, LLP, talks about how your organization can begin to prepare your accounting and financial reporting systems for these important changes.

Some of the topics discussed include:

  • Displaying the current three fund categories of Unrestricted, Temporarily Restricted and Permanently Restricted funds has changed to two fund categories of “Funds Without Donor Restrictions” and “Funds With Donor Restrictions.”
  • Requiring the use of a classified balance sheet and allowing for display of assets with limited use.
  • Requiring that information provided about expenses for the period will be presented both by functional and natural classifications for all not-for-profits.

After watching the presentation, you'll feel more confident and prepared for handling the accounting and financial reporting processes at your nonprofit.

Watch the webinar on-demand now.

This webinar series is part of UST's efforts to educate the nonprofit sector. Sign up to receive UST's monthly eNews for more free learning opportunities just for nonprofits like you!

October 02, 2014

Develop a Plan Before Developing Your Nonprofit’s Future Leaders

Your nonprofit may have the time, mentors and training courses needed to mold up-and-coming leaders, but do you have a plan of action that takes full advantage of this developmental support system?

Setting measurable goals and creating systematic procedures for leadership development programs will enable you to address leadership skill gaps at a more efficient pace. Follow these 4 steps to implement an effective leadership development plan, while gaining support from your current management team:
 
  1. Get your Board and other Decision-Makers involved. Have your executive staff participate in the brainstorming process when creating leadership development procedures. If your Board members make leadership strategy a priority, and clearly communicate their expectations, your team can better identify and work toward future leadership objectives.
  2. Identify your leadership strengths and weaknesses. Having a firm understanding of your nonprofit’s mission and organizational priorities is crucial when identifying skill gaps. Once you decide what future leadership capabilities are required, you can begin training internally and/or seeking new leadership candidates.
  3. Continuously raise the bar and increase task ownership. Prospective leaders will accrue most of their knowledge and skills through hands-on learning, rather than formal training. Therefore, you must provide consistent assignments that test their leadership competency by taking them out of their comfort zone and creating a greater sense of accountability. Don’t forget to provide ongoing feedback and recognize their successes.
  4. Review and improve procedures when necessary. Like your leadership candidates, development procedures must be carefully monitored and evaluated. Leadership development plans are often intricate—continue to tweak them so they meet your nonprofit’s specific needs. Taking the time to measure your procedures’ effectiveness, and edit when necessary, will help you build prospective pool of future leaders.


Discover more methods on how to create future leaders here.
September 24, 2014

Emergency Succession Planning: Is your nonprofit ready to stop, drop and roll?

If your Executive Director/CEO, CFO or COO suddenly couldn’t show up to work, would your organization be prepared?

Sometimes it’s sudden, like an accident or health crisis, and other times it’s simply a short term window to prepare for a leader leaving—but it is always important to have a backup plan when it comes to a leader’s absence.

It’s called emergency succession planning, and it’s critical to your organization’s survival.

Like any good emergency plan (think of those fire drills as a kid in school) – there should be clearly laid out steps to your emergency succession plan.  Ready to stop, drop, and roll?  Here are some basic elements to any good leader succession plan:
 
  1. Identify the key responsibilities and functions of the position that would need to be taken over in an emergency loss of a leader.
  2. Who are the people/titles internally who would take over these functions in the interim? Is it one person or multiple?
  3. Create a training and orientation plan for these backups.
  4. Who will the Acting CEO be? Consider whether an Interim CEO would be best for the coming 6-18 months and how you would recruit that role. Best practice states that the Interim CEO should not be an internal employee, so they can be a voice of neutrality for other employees and provide an outside perspective to identify opportunities for improvement.
  5. Determine what the Board’s role in the process will be. How will they be involved in selecting a new CEO, and how will they support the new CEO and the onboarding process?
  6. Have the emergency succession plan reviewed and adopted by your Board.


Learn more about emergency succession planning in this report.
September 19, 2014

The Harsh Yet Necessary Step Toward Nonprofit Growth

Bad habits can be contagious

Even your strongest staff members can be negatively influenced when working with bad employees. Pairing others with someone who is unmotivated and performing inadequately can cause a domino effect of poor performance—making the overall business suffer.

Poor employees could chase away top performers

Top tier employees want to work with others who are just as driven and focused as they are. When talented workers see poor behavior or lack of contribution go unnoticed, they will begin looking for alternative job opportunities—ones where they can work with other high performers and feel more appreciated.

Low performers take up valuable space

By keeping low performing employees, you could be missing out on a new crop of talent. But how can you hire these rockstar candidates if there are no available roles at your organization? Making room for strong individuals who are willing to take initiative and contribute to the team is imperative when building a strong organizational foundation.

Because nonprofits often work with limited budgets and resources, developing and retaining a top-notch staff is key to successfully attaining mission objectives. And while it’s never an easy task to fire a bad employee, you’re doing what’s necessary as a leader to keep your organization moving forward.

Learn more about talent development strategies here.
August 14, 2014

How an Effective Hiring Team can Recruit Top-Notch Employees

The hiring process can be daunting, time-consuming, and burdensome. For nonprofits especially, hiring the best-fit employee the first time around is vital. Often working with a limited budget and smaller staff size, nonprofit organizations must find a candidate that can quickly adapt and effectively work towards mission advancement objectives.

But how do you find the right employee? Simple. Recruit a hiring team internally before recruiting any potential staff.

The hiring team you assemble should be your recruitment backbone—helping you create the hiring timeline, outline specific role responsibilities, and conduct interviews.

Here are 6 tips to keep in mind when creating and working with your recruitment team:
  1. Select relevant team members—Pick people who have past experience with the incoming employee’s job role, as well as those who will be working with them directly. In general, the larger the organization, the more hiring team members you’ll need.
  2. Assign individual responsibilities—Decide which members are in charge of drafting the job description, advertising the job opening, organizing resumes, interviewing, making the final decision, etc.
  3. Identify current strengths and weaknesses—As a team, identify what your organization’s strategic goals are. What are your employees doing right? Where is there room for improvement?
  4. Decide what skills will address knowledge gaps—Once your hiring team decides what skill gaps exist within your nonprofit, list the specific tasks the new hire will be responsible for. Being honest about your nonprofit’s needs will make it easier when it’s time to write the job description/requirements.
  5. Create a timeline—Create a detailed schedule that maps out your entire hiring process. This should give deadlines for the job description, job promotional efforts, candidate interviews, and the final decision.
  6. Encourage open communication—Maintaining an open dialogue with your recruiting staff will not only build trust, but also lower the risk of making the wrong hiring decision. Listening to both positive and negative feedback can only strengthen future hiring endeavors.


Having the support of a dedicated hiring team can help speed up the hiring process, while increasing efficiency. Knowing when and how to engage your hiring staff can help you identify the best possible candidate for any potential position—giving your nonprofit the edge it needs accomplish mission objectives.

Learn more about how to select and utilize your recruitment team here.
August 08, 2014

Congratulations to the Nonprofits Honored as a Part of The Nonprofit Times Power & Influence Top 50

The 17th annual catalog of The Nonprofit Times Power & Influence Top 50 shows an increased emphasis on the effective implementation of a more civil society. Those elected for the honor “illustrates the power of people pushing society for equal access and opportunity…[as] recently it seems that the insistence for inclusion has need ratcheting up and sector leaders have responded.”

Everyone at UST wou

 

ld like to extend our heartfelt congratulations to those included. We’d also like to thank all of the organizations that we work with for continuing to fight the good fight and make a difference for those around them.

See the full list of innovators being recognized by this years’ Power & Influence Top 50 here.

 

August 05, 2014

How to Get Your Employees on Board with Organizational Change

Discomfort; insecurity; apprehension; fear. These are just a handful of emotions people experience when plans for organizational change surface in the workplace. The idea of change tends to scare people because they will be forced to step outside of their comfort zones and embrace the unknown.


Altering such negative perceptions surrounding change requires a heavy emphasis on internal solidarity. And since the only way to effectively maintain change is through widespread support from your staff, learning how to acknowledge and address employee feedback is key. Specifically for nonprofits, internal collaboration is vital when it comes finding new ways to advance one’s mission.

Follow these 5 easy steps to create sustainable changes within your nonprofit:
 
  1. Provide the facts and research—Explain what changes you are looking to achieve, and why. Providing the reasons behind your decisions will help your employees view each change as a necessity. In addition, offering the chance to provide feedback will also give your employees a greater sense of control.
  2. Spend extra time educating the leadership team—Because your staff leaders are in charge of teaching and supporting their employees, it’s important to make sure they understand the logic behind every change that is being implemented.
  3. Move from generalizations to specifics—The ease that comes with everyday tasks can make it difficult to alter employees’ common behaviors. Identifying your employees’ shared behaviors and habits will help you focus on what needs to change within the company culture as a whole.
  4. Embrace the “slow but steady” mentality—In order to create lasting change, recognize that your employees are experiencing a great deal of uncertainty. Allowing your employees to slowly modify their behaviors can help them more readily adjust to ongoing changes.
  5. Share the positive results with everyone—Positive reinforcement is always a great way to preserve change. When they see immediate wins and profit as a direct result of their changes, your employees are likely to stay committed to their changed behaviors.


Change is what keeps nonprofits moving forward. Taking the time to foster cooperation amongst your employees is the easiest way to create lasting change—which provides ongoing opportunity for organizational growth within the nonprofit sector.

Learn more about how to gain employee support for organizational change here.
July 17, 2014

Do Teams Trump Individuals?

A few years ago a social researcher invited a group of 50 or so participants to enter a room full of balloons, find the balloon with their name written on it, and sit down before 5 minutes passed. The scene was chaotic. Not surprisingly, none of the participants were sitting down at the 5 minute mark.

The speaker then asked the participants to perform the search again as a collaborative group. He suggested they each pick up one balloon and find the owner of that balloon.

If you haven’t already heard about the study findings, which recently began to go viral, all of the participants were sitting down, with their unique balloon, well before the 5 minute mark.

For the past couple of decades, researchers have been performing live social experiments like this one to illustrate the power of teamwork and collaborative effort. Out of this body of work has come some pretty powerful information that can improve your organization—and it’s collaborative results—if used well.

Not least among the information sets that have been discovered, is the fact that companies that have the best collaborative teams are 10 times more likely to reach high financial goals as those who don’t. So what is it that makes the best teams?

According to MIT researchers, the best teams:
 
  • Are socially responsive to one another and pick up on one another’s cues and body language,
  • Collaborate and contribute more or less equally,
  • Operate in a climate of safety that encourages creativity and out-of-the-box thinking, and
  • Provide candid feedback to one another.


If you’re team is not performing as well as you would like them to, or if your team is fairly homogenous—which researchers have repeatedly found discourages a healthy level of creativity— this article from the Society of Human Resources Management (SHRM) suggests appointing someone within your team to play devil’s advocate.

Other suggestions to improve the collaborative working environment within your team include:
 
  • Anticipate conflicts and set down guidelines for how your team will handle them
  • Encourage your team to socialize outside of work—it’s a shortcut to improving collaboration and allowing teams to become more socially responsive to one another
  • Recognize, reward, and celebrate collaborative behavior
  • Think systematically, but make innovation of the utmost concern
  • Let those who benefit from your organization weigh in from time to time
April 24, 2014

Could Nonprofits Lose Employees to Business?

In an interesting Op-Ed in The Chronicle of Philanthropy, the magazine predicted nonprofits will lose workers to the for-profit sector if they don't feel a sense of purpose. The author, Aaron Hurst, states that researchers have found that employees need 3 things to feel a sense of purpose within their work:
 
  • Opportunities to grow
  • Relationships with employees and others involved in the work
  • To create something greater than themselves
"Wait, wait," you might shout. "My organization gives employees all of those things." And chances are, you're right. But sometimes employees find that the day-to-day business of operating a nonprofit gets in the way of feeling that they are a part of something.

Worse, a disconnect between daily tasks and feeling a sense of purpose can lead to frustration in your employees. Hurst cites one high-level executive who made the switch from the nonprofit sector to the corporate world because she didn't feel her work was impacting the mission of her organization.

But what is your organization supposed to do? How do you re-engage employees that feel their contribution doesn't affect the overall mission of your organization?

Hurst explains that his 3 mantras are:
 
  • Continue to fight Goliaths (ie. supersize your ambitions)
  • Figure out what drives employees
  • Train managers and human resource executives to be community organizers
We've added a few additional suggestions though.
 
  • Make a formal retention plan.
  • Thank your employees, and let them know what their work helped the organization accomplish this year. And don't think "thank you's" have to be grand gestures. Taking the time to regularly acknowledge the effort and impact of someone's work can make a big difference in the long run.
January 28, 2014

Understanding Your Future Leadership Needs

There comes a time at every nonprofit that conversation must shift—whether naturally or through force—to future leadership needs. But often, founder’s syndrome, overbooked schedules, and fear of change squelch the conversation or muffle the sounds of potential future leaders leaving.

But few nonprofits should actually be afraid of leadership development since often it indicates growth and mission success.

When your organization is open to examining your current organizational goals and is ready to actively assess your employees and positions to see if you have the employee talent to lead your organization forward, there are hundreds of resources for leadership development.

Thankfully, The Bridgespan Group has put together a Nonprofit Leadership Development toolkit, with videos based off of their own leadership development research, that can help you tie the skills and talents your organization will need into your strategic planning efforts.

Watch the first video here.

UST’s ThinkHR hotline can also help you prepare for future leadership needs with expert job description builders, salary benchmarking tools and more than 200 on-demand courses for both management and employees! Visit the webpage here.

Learn more about the HR resources available to UST members by calling (888)249-4788 today.
January 26, 2014

Before You Add a New (Young) Board Member, Read This!

The Millennial generation has been getting a lot of press over the past few years, and often the coverage is decidedly unkind, with a focus on personalities that feel entitled to a “participation trophy,” are lazy, and don’t respect their elders at work. With an engrained focus on technology and change previously unseen in former generations, Millennials have made a lot of people uncomfortable and have been called out repeatedly for it.

But according to research done by the Social & Demographic Trends arm of the Pew Research Center, Millennials are forging an identity that is “confident, self-expressive, liberal, upbeat, and open to change”-- which makes them perfect candidates for your next open Board seat. (Read the full report here.)

Creative and highly adaptive, many Millennials are defined by their upbeat energy, positive outlook and high level of inclusion. Conversely many Boards are getting a bad rap for being exclusive, untouchable, and far too opaque in their conservative decision-making.

According to advocates for younger board members, having Millennials on your board has many benefits and advances your organization in ways that may be overlooked by those quick to dismiss the young. These include:
 
  • Passion for your mission and organization
  • Access to fresh, new networks and a strong knowledge of how to continue building them
  • Future leadership potential and the ability to act as a bridge to other future leaders
  • Technologically savvy with a knack for teaching other generations the benefits of a technological shift


Read more of the benefits of having younger board members on your Board.

Take the quiz to find out how Millennial you are.

Do you have younger board members at your organization? How did you find them? Tell us about your board demographic!
December 03, 2013

#GivingTuesday and the #Unselfie Bring In the Big Bucks

On Tuesday, December 3rd, the second annual #GivingTuesday took place. Encouraging people all over the world to take place in what started as a national day of giving, the campaign celebrates and contributes to the success of charitable activities that support millions of nonprofit organizations.

This year online donations by Blackbaud rose 90% to $19.2-million, with the average gift hovering around $142. Network for Good, which also processes online donations, said it handled $1.8-million in gifts on Tuesday.

In 2012 there were more than 2,000 recognized #GivingTuesday partners in the U.S. During that 24-hour period, Blackbaud processed more than $10 million in donations while DonorPerfect recorded a 46% increase in online donations on that day over the Tuesday after Thanksgiving in 2011.

The #Unselfie, in which participants take a picture of themselves holding a piece of paper with the name of a charity they support-- either through volunteer work or donations-- and post it to their social media networks, helped contribute to the trend and was a leading keyword in the days leading up to Tuesday.

What was your favorite #GivingTuesday campaign? Tell us about it on Facebook and Twitter.
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