HR Knowledge

HR Question: Employees That Are Always “On”

Question: Generally our employees are “always on”, meaning they check work emails and communication with co-workers/supervisors via smartphones during all hours. Some are beginning to feel overwhelmed. Any suggestions how on to handle?

Answer: Although employers may see the “always on” employee as highly productive, the constant state of being readily available can leave employees feeling overwhelmed and exhausted. To combat this struggle, employers may:

  • Elect to simplify the workplace and clearly outline expectations of employees during non-working hours.
  • Implement more flexible workplace standards encouraging employees to take time off and teach employees how to prioritize the constant flow of work.
  • Employees inundated with information overload will benefit from streamlined information that is easy to understand and apply.
  • Teach employees how to delegate tasks and help employees learn new skills to manage their time so as to decrease the sense of a “workaholic” environment.
  • Outsource tasks to free up employee time.
  • Direct supervisors to not send employees emails after standard working hours so as to put employees more at ease and not feel the pressure to always answer and be “always on.”
Note: The application of any new or existing workplace policy must be applied consistently and without discrimination throughout the workforce.

Q&A provided by ThinkHR, powering the UST HR Workplace for nonprofit HR teams. Have HR questions?