Entries with Content Pillar: Nonprofit Management

The nonprofit sector has always been fueled by people—passionate staff, dedicated volunteers, and community champions who show up to make a difference. Yet many nonprofits are struggling to keep those people motivated and engaged amid ongoing political upheaval. Making the situation even more complex? Burnout is on the rise, workforce shortages continue to strain capacity, volunteerism is declining and growing financial pressures from funding cuts.

Reduced AmeriCorps allocations and tightened grant opportunities are forcing many nonprofits to do more with less. For nonprofit employees, this often translates into heavier workloads, fewer resources, and uncertainty about job security. For volunteers, it can mean fewer support systems or structured roles. These financial realities are reshaping how nonprofits think about the future of work, pushing them to explore new models of retention, engagement, and sustainability—even with fewer resources.

Another major concern for nonprofits is turnover… it’s costly for any organization, but for nonprofit organizations, the stakes are even higher. When a nonprofit loses a skilled employee, it’s not just a matter of lost productivity and the costs associated with it. It can disrupt critical programs, weaken relationships with donors and community partners, and dilute institutional knowledge gained over the years. Not to mention that turnover can directly impact a nonprofit’s ability to deliver on its mission.

While all of these financial pressures make it harder to deliver programs, nonprofits across the country are working to ensure consistent, high-quality service and sustainable growth. Now is the time to rethink how your nonprofit structures work, retains talent, and engages supporters to sustain its mission.

Looking Ahead

The future of nonprofit work isn’t about returning to the “old normal.” It’s about building systems that sustain both people and missions in an era of financial uncertainty. As nonprofits continue adapting to these new challenges, many are looking for opportunities to strengthen their teams and reimage how work gets done. Hybrid and flexible work models can help organizations do more with less—offering employees the autonomy they need to balance demanding workloads while staying connected to their mission. At the same time, upskilling allows valuable employees the opportunity to develop current skill sets so they can continue to advance within the organization. And while volunteer engagement is also evolving, organizations who haven’t already, can introduce virtual or skills-based opportunities that allow people to contribute their time and expertise in other meaningful ways.

By embracing innovation and prioritizing their people, nonprofits can build more resilient, adaptive workplaces—ready to meet both today’s challenges and tomorrow’s possibilities.

Doing More with Less: Hybrid Work

Hybrid models allow organizations to expand their talent pool, reduce turnover, and offer employees a healthier work–life balance—all critical benefits when budgets are tight.

In fact, while some nonprofits have returned to fully in-person operations, it might be worth reconsidering whether a hybrid approach could better serve both their budgets—and their teams. Amid ongoing funding cuts, hybrid work becomes more than just a convenience—it’s a strategic tool for sustainability. Organizations can reduce overhead costs like rent, utilities, and office supplies, freeing up funds for mission-critical programs and services. And, while limited funding can make it challenging to invest in the technology, training, and infrastructure needed to support hybrid work, forward-thinking nonprofits are finding creative solutions to make it possible—such as leveraging low-cost collaboration tools or forming partnerships to share resources.

By reducing reliance on in-person placements and embracing flexible hybrid solutions, nonprofits can continue to support staff and volunteers through uncertainty while continuing to deliver critical programs and driving long-term impact.

Upskilling and Career Growth

Though professional development is often the first line item cut when funding is uncertain, some organizations are tackling this by tapping into free learning platforms, peer-to-peer mentorships, or collaborative training programs with other nonprofits.

With funding cuts impacting the size of the nonprofit workforce, retaining top performers is more important than ever. It’s not just about keeping those people in place—it’s about helping them grow. Nonprofits that provide professional development opportunities are better positioned to retain staff for the long term. Upskilling opportunities—whether through management training, digital literacy programs, or cross-departmental learning—can increase program efficiency, fill critical skill gaps without adding new positions, and boost morale.

Upskilling doesn’t have to be expensive, but it does have to be intentional. Prioritizing learning and growth, even in small ways, can transform how employees see their role within the mission—turning everyday challenges into opportunities for innovation, engagement, and long-term sustainability.

The New Volunteer Model

Volunteerism is also evolving but nonprofits can continue advancing their mission by adjusting their approach to what the typical volunteer opportunity looks like. Many people can’t commit in the same way but they still want to contribute. In 2026, nonprofits can experiment with:

  • Micro-volunteering: Bite-sized, short-term opportunities that allow volunteers to contribute without long-term commitment.
  • Skills-based volunteering: Leveraging professional expertise in areas like IT, marketing, or finance that directly supports program efficiency and impact.
  • Virtual volunteering: Remote participation allows engagement from a wider community, sustaining service delivery when in-person support is limited.

It’s true that funding cuts reduce the ability to invest in volunteer coordinators and support programs, which risks making it even harder to keep volunteers engaged. The organizations that will succeed are those that adjust and recognize the volunteer role as vital to sustainability and prioritize engagement—even with lean resources. Next year try tracking volunteer contributions to demonstrate program capacity and attract additional supporters or even more funding partners.

While funding cuts will continue to impact staffing, training, and volunteer support—they’re also pushing nonprofits to be innovative in how they work, lead, and engage communities.

By embracing hybrid models, investing in growth, and reimagining volunteer engagement, nonprofits can turn today’s challenges into opportunities for resilience. The sector’s greatest asset will always be its people. And with the right strategies in place, nonprofits can find balance—ensuring staff and volunteers remain inspired to create impact in the communities that need it most.

UST Workforce Solutions supports over 2,200 nonprofits just like yours. To learn more about UST’s HR and savings solutions, complete your no-obligation savings analysis today.

Nonprofit organizations form the backbone of societal change. You work tirelessly to advance your causes despite tight budget constraints. It’s crucial for your organization to implement cost-saving strategies that align with your goals and ethics. Through astute financial planning and strategic decision-making, your nonprofit can amplify its impact and extend the reach of its funding. Leveraging historical stability and pooled knowledge, such as entities like UST, your nonprofit can fortify its financial foundation amidst the ever-evolving economic landscape.

Below, we present ten actionable cost-saving strategies designed to support nonprofit leaders in their ongoing efforts to manage budgets more effectively and channel saved resources back into their mission-critical activities.

1. Streamline Operations Through Technology: In an era where digital transformation is vital, investing in technology can lead to considerable long-term savings. Automating mundane tasks reduces labor costs and increases efficiency, allowing staff to focus on more essential, mission-focused work.

2. Harness the Power of Volunteers: Volunteers are an invaluable asset to any organization. They not only bring passion and dedication, but also help save on personnel costs. However, manage volunteers responsibly to ensure their experiences are rewarding and further your cause.

3. Go Green to Save Green: Implementing eco-friendly practices goes beyond the moral benefits; it is also cost-effective. Cutting down on paper use, optimizing energy consumption, and recycling can lead to substantial savings.

4. Opt for Second-Hand Equipment: Before rushing to buy new equipment, consider purchasing quality second-hand items. Not only is this more economical and sustainable, but often you can find barely used resources at a fraction of the cost.

5. Leverage Free or Discounted Services for Nonprofits: Many companies offer discounted or even free services to nonprofits, including software subscriptions, marketing tools, and professional development resources. Take advantage of these opportunities.

6. Invest in Staff Development: While this may seem counterintuitive as a cost-saving measure, training your staff can actually reduce costs by improving efficiency and reducing turnover – both of which are costly in the long term.

7. Collaborate with Other Organizations: Forming alliances with similar nonprofits can lead to sharing of resources, joint grant applications, and mutual support, thereby reducing costs associated with events and projects.

8. Conduct Regular Financial Reviews: Assessing your financial practices regularly can help identify inefficiencies and areas for cost reduction. Keep abreast of financial management best practices and remain compliant with regulations.

9. Optimize Your Fundraising Practices: Ensure your fundraising efforts are as effective as possible by cutting unnecessary costs and using data-driven strategies. Tailor your campaigns to target the most engaged sectors of your donor base.

10. Reevaluate Your Space Needs: If remote work is sustainable, consider downsizing office space or renegotiating lease terms. This can be one of the most immediate ways to reduce fixed costs while maintaining productivity.

Taking these steps can contribute significantly to reducing expenses, but achieving optimum efficiency often requires tailored solutions. That’s where we can step in to assist you further. UST is well-versed in the unique challenges faced by nonprofit organizations and offers expert advice to help you save money, mitigate risk, and increase efficiency.

Don’t leave potential savings on the table. For a more detailed exploration of how these strategies can benefit your organization, and to discover additional, customized solutions for cost-savings, complete ourfree savings analysis. Fill out our free savings analysis form today and start charting a course towards financial sustainability for your nonprofit.

At UST, we’re committed to helping you make every dollar count, underscore your mission, and amplify the change you envision.

Filing unemployment tax returns can often be a time-consuming and expensive endeavor, leaving many nonprofit organizations stretched thin. UST provides nonprofits with an alternative approach that not only saves significant time but also reduces unemployment costs—by up to 60%.

Learn how UST Trust empowers nonprofit organizations to take control of their unemployment claims, lower expenses, and streamline workforce management.

Why UST Trust is a Game-Changer for Nonprofits

Nonprofits face unique challenges compared to for-profit businesses, especially when managing unemployment expenses. Many nonprofit organizations pay state unemployment taxes based on a preset rate, which often surpasses their actual unemployment costs. UST Trust enables nonprofits to opt out of the traditional state tax system and instead reimburse the state only for actual unemployment claims, dollar for dollar, yielding substantial savings. Here are some standout ways UST helps nonprofits save time and money:

1. Significant Cost Savings—Up to 60%: One of the biggest advantages of partnering with UST is the immediate and long-term financial savings. By joining the trust, your nonprofit becomes a reimbursing employer and can save up to 60% in the first two years compared to paying state unemployment taxes. Unlike standard tax payments, where funds are directed to the government without a clear return, contributions to the UST Trust accumulate in a reserve account. This account is owned by the nonprofit, turning those dollars into a tangible financial asset. Whether you’re a small nonprofit with a handful of employees or a larger organization, the cost benefits of UST make this program an essential asset for budget-conscious organizations.

2. Expert Claims Management for Better Efficiency: Managing unemployment claims can be complex and time-consuming, especially if you’re tasked with auditing charges or disputing inaccurate claims. With UST’s expert claims management, nonprofits can focus on their mission while letting the professionals handle the technical details.

UST offers:

  • Mitigation of improper claims
  • Auditing of state charges to prevent overpayments
  • E-Filing of claims, online portal access, and claims hearing representation 

These services ensure nonprofits pay only for legitimate claims, reducing the risk of overpayments and saving additional money.

3. Comprehensive Workforce Solutions: Beyond unemployment cost management, UST provides a range of tools to help nonprofits address broader workforce challenges. Their service offering includes:

  • HR Workplace Support to ensure strategic workforce planning
  • Outplacement Services to assist employees transitioning out of the organization

This well-rounded support system helps nonprofits not only minimize unemployment expenses but also strengthen their workforce management, adding value at every level.

Key Benefits of Working with UST Trust

UST Trust offers a breadth of services and features that make it a reliable and effective partner for nonprofits. Here’s what you can expect as part of your UST Trust membership:

1. Dedicated Account Management: Each UST member benefits from having a designated account manager who provides personalized support. From quarterly financial statements to prompt assistance with urgent issues, UST ensures you always have someone in your corner.

“Raquel is terrific to work with. She provides excellent customer service and support for our organization. She is very responsive and knowledgeable, and I enjoy working with her.” –  feedback from a UST Member

2. Stop-Loss Protection for Stability: Unexpected spikes in unemployment claims can severely disrupt a nonprofit’s finances. UST offers stop-loss protection to shield your organization from the unpredictable, providing financial security when it’s needed the most.

3. Cash-Back Refunds: Every year, UST reviews its members’ accounts to optimize fund usage. Any excess reserves remaining in your account can be refunded or retained for future security and asset growth. This proactive approach reinforces your nonprofit’s financial stability over time.

4. Low Administrative Costs: UST proudly offers the lowest administrative costs of any unemployment trust nationwide. This focus on minimizing overhead ensures that the maximum amount of your contributions goes toward supporting your organization’s goals—not administrative fees.

5. Surety Bonds at No Extra Cost: To meet state requirements, nonprofit organizations need collateral in the form of a surety bond. UST provides this bond at no additional charge, giving you one less expense to worry about.

How UST Helps Nonprofits Plan for the Future

Cost-saving strategies are essential for nonprofits to maintain their mission-driven work. UST Trust offers meticulous actuarial planning, forecasting potential unemployment claims and structuring reserve contributions accordingly. This ensures that nonprofits are prepared for future expenses without overcommitting their budgets. Additionally, funds in your UST Reserve Account are conservatively invested, allowing your organization to grow its assets over time.

For nonprofits already functioning as reimbursing employers, UST offers enhanced claims management services and cash flow tools to further optimize your unemployment cost strategy.

Is UST Trust Right for Your Nonprofit?

Thousands of 501(c)(3) nonprofit organizations across diverse sectors have already switched to UST Trust to simplify their unemployment tax filings and maximize savings.

To determine whether your organization could benefit from UST, start with a Free Savings Analysis. By analyzing your unemployment claim history, tax rate information, and workforce data, UST can provide a two-year savings projection and establish a quarterly deposit plan tailored to your needs.

Act Now and Save with UST Trust

Filing unemployment tax returns doesn’t have to be a drain on your nonprofit’s time and resources. With UST, you’ll gain access to expert claims management, unparalleled cost savings, and value-added workforce solutions designed to set your organization up for long-term success.

Take the Next Step:

If you’re ready to save thousands while reducing the headaches of managing unemployment tax filings, it’s time to connect with UST. Visit www.chooseust.org/savings/ or call (888)-249-4788 to get your Free Savings Analysis today. Don’t leave your potential savings on the table—partner with UST Trust and streamline your way to greater financial stability.

What’s one of the best ways to bring your nonprofit’s mission to life?  A well-planned event. 

Events can stand as a real-life demonstration of the critical difference your organization makes within your community.  Plus, they can be an unparalleled way to generate excitement and inspiration among your staff, volunteers, supporters, and sponsors.  In fact, 56% of donors say they regularly attend fundraising events and view them as a positive way to support the causes they believe in.

What’s the downside?  Events aren’t always easy to execute successfully.

Too often, nonprofit staff members find themselves tasked with throwing a big event – in addition to all the other responsibilities they regularly juggle.  But you can increase your chances of success by guiding team members through a deliberate planning process.

6 Months – 4 Months before Event: Building the Framework

Big events can be a lot of work.  Months of planning and preparation go into an event that’s quickly over in a day or a weekend.  But the effort invested in the time leading up to your event will have a significant impact on its ultimate success.

  • Pick your event date.  This decision can be a “make or break” moment for any event.  Be sure to consider the timing of other community events to avoid a calendar collision which might hurt attendance.  It’s also a good idea to have a back-up date in case you run into conflicts booking vendors or locations for your preferred date.
  • Define success for your event.  Is your goal to bring in a certain level of contributions?  Do you need to attract new volunteers?  Are you seeking publicity to finish a project or awareness of an issue?  Use your definition of success as an ongoing guide as you continue planning your event.
  • Choose a theme.  Building your event around a theme can be a smart way to bring your organization’s goals to life.  Fun themes can inspire team members and volunteers while also helping to catch your community’s attention as you begin marketing for your event. 
  • Plan the size of your event.  While you may have a “stretch” goal for your event, try to be realistic in estimating how many people will actually attend.  Consider planning your event using a range of plus/minus 20% of your attendance estimate to help guide ongoing decisions.
  • Set a budget.  If you’re planning an annual event for your nonprofit, you have the advantage of historical costs to help form the foundation of your budget.  This can be a smart baseline as you begin initial planning. 

If it’s the first time your organization has staged this type of event, consider reaching out to other community groups who may have sponsored similar events. You might also want to contact local vendors to get multiple estimates to get a baseline view of current costs.

  • Reserve a venue, caterers and other vendors.  Depending on the size and seasonality of your event, you may find yourself competing with weddings, graduations, festivals or other community events.  Reserving your venue and caterers will be a critical building block for planning your event.
  • Start your speaker search.  Many events feature an attention-grabbing speaker.  Research similar events to uncover popular topics and speakers. Consider conducting an online search of trending topics which might reveal enticing topics to help bring more eyes to your event.  Begin compiling a list of ideal speakers and reach out to them with an invitation email detailing your event’s focus, the topic you’re interested in exploring, potential speaking fees, and the benefits to them such as reach and exposure.
  • Begin searching for sponsors.  Sponsorships can be an effective way to stretch your event budget farther while also potentially broadening the audience for your event.  Research companies or organizations that have supported similar events in the past and brainstorm potential sponsors who may be a good fit with your event’s goals.  Get creative by developing a range of sponsorship options at varying cost levels to attract more wide-ranging support for your event.

4 Months – 2 Months before Event:  Ironing Out the Details

As the date of your event draws closer, you’ll begin nailing down financial details and setting your communications strategy.  Getting a firm handle on your costs at this point can be important in developing the types of promotional activities your organization may be able to afford.

  • Finalize speaker and venue details.  Before you begin promoting your event, you’ll want to verify your speakers by making sure their paperwork is signed as far in advance as possible.  Venue details, catering and schedules are other important items to finalize within this time period.
  • Organize your budget.  Once you’ve locked in big-ticket items such as speakers, the venue, and catering, it makes sense to get a firm picture of how finances are shaping up for your event.  If you’re running ahead of your target, you may be able to add more features to your event.  If ticket sales or sponsorships are slower than expected, now is the time to revisit your plans to see if there might be ways to cut costs or potentially launch a bigger communication campaign.
  • Develop the marketing communications plan.  Plan a consistent voice and tone for event communications.  Once you’ve developed base communications messaging and event logos, run them by stakeholders within your nonprofit to make sure people agree about the look and feel of your event promotions.

Determine if your event budget can include costs for advertising in traditional media such as newspapers and radio.  You can also work with local media to generate publicity through on-air interviews or articles. 

Don’t forget tools such as email, social media and online event calendars.  Emails sent to your organization’s members, volunteers and other contacts can be an effective way to build enthusiasm for your event.  Posting event notices through social media such as Facebook and Instagram can be another tool that stretches your promotional budget farther.   Be sure to submit your event to online event calendars to catch the eye of community members who may be looking for activities within a certain timeframe.

Are you looking for more information on building a communications strategy?  Take a closer look at “5 Steps to Create an Effective Nonprofit Communications Strategy” in this blog post for UST members. 

  • Build the event website.  A professional-looking website can help build your event’s image.  The website should prominently highlight details such as the schedule, location and featured speakers.  Copy highlighting your organization’s mission and how this event ties into your ongoing efforts within the community can be a good way to introduce the event to community members who may not be familiar with your work.  Of course, sponsors should also be featured.

When developing the website, make sure the web designer understands the goal and traffic expectations of the site.  For instance, if you plan to sell tickets via the website, the designer needs to build that process into the site – including setting up a secure online purchase experience. 

Additionally, it’s critical that the website is mobile-optimized.  Studies show that approximately 60% of web traffic is viewed on phones. 

2 Months – 2 Weeks before Event:  Getting Ready to Host Your Event

As the date of your event draws closer, your event planning will become more specific.  You’ll focus on telling community members about the event, lining up volunteers to help everything run smoothly and renting equipment you may need for the big day.

  • Roll out event communications.  Once your marketing communication plan is approved, work with local media to begin placing paid ads and issue press releases to various media.  Consider developing a media packet with multiple press release documents and publicity photos.  The goal of this packet is to help traditional and online media outlets see different angles of your event … whether it’s the challenge you’re addressing, local community members who are directly impacted by the situation or even highlighting a well-known speaker to bring “star power” to the event.

Once you’ve deployed these communication pieces, don’t hesitate to reach out to local media personalities your group may have worked with in the past.  Their previous interviews or stories may be an idea starting point, and your personal contact could help draw more attention to the media packet.

  • Recruit volunteers to help with the event.  Volunteers often form the backbone of nonprofit events.  Begin reaching out to trusted volunteers your organization has worked with in the past.  Set up volunteer teams for various aspects of your event to help spread the workload. 
  • Reserve any necessary audio/visual equipment.  Regardless of whether your event is a more informal outdoor occasion or a dressy fundraiser held in a hotel ballroom, you’ll most likely need microphones, speakers and other A/V equipment.  If your nonprofit or the venue do not already own this equipment, it’s important to plan to rent any equipment you may need.
  • Plan event signage and attendee communications.  Approach event signage from the viewpoint of a person coming into your town for the first time.  Will they know where to park?  Is the entrance to the venue clearly marked?  Would a map of the event be helpful?  What’s your plan if it’s an outdoor event and it rains that day?  This information can be a smart addition to your event website and can also be included in a pre-event email sent to all ticket holders.

Week of Event:  Putting the Finishing Touches on Last Minute Details

The last few days before your event are the time to “dot your ‘i’s and cross your ‘t’s.”  Attention to details will be a top priority.

  • Schedule a “final concerns” meeting with key event stakeholders.  Confirm that any outstanding issues are being addressed and have honest conversations about details which might not go as anticipated.
  • Reach out to the venue, speakers and other vendors for a final check-in. Verify that they have everything they need to successfully execute their portion of the event.  Confirm set-up schedules and any other timing details to help avoid unpleasant surprises on the day of your event.
  • Conduct a practice run-through at the venue on the day before your event.  This is the time to make sure all equipment works, seating and catering tables are arranged as specified, signage is in place, and your team members and volunteers understand their responsibilities during the event.

Day of the Event:  Breathe and Enjoy

After months of planning, your event vision is coming to life.  While unexpected issues invariably arise, your weeks of planning have most likely kept them to a minimum.  Focus on embracing your organization’s mission and making the most of your event.

1 Week – 2 Weeks after Event:  Evaluate How Everything Went

Your reflections on the event can help provide your nonprofit with a solid base as it considers future events.  Documenting the steps your team took, the timeline they used and other details can be an invaluable tool.

  • Ask a team member to document planning for the event.  This would ideally include information such as budget, event goal, whether the goal was met, the timeline used, vendors and speakers, examples of marketing communications, and any publicity generated.
  • Develop a confidential event review worksheet and ask stakeholders, sponsors, team members and volunteers to fill it out.  The goal is to generate feedback from multiple viewpoints to get a clearer picture of successful aspects of the event and areas of improvement.
  • Create a financial close-out of the event’s budget.  Tracking funds initially budgeted, actual expenses, sponsorships and donations can give your group important guidance as you consider holding other events.

If you’d like more details on how UST helps nonprofit organizations plan for and budget events, claim your 60-day free trial of HR Workplace powered by Mineral.  You’ll get full access to a wide range of templates and guides designed to help your nonprofit support your mission through successful events.

SOURCES:

“The Importance of Nonprofit Event Planning”, Charitybids.com, viewed 7/2/25

https://www.charitybids.com/blog/nonprofit-event-planning#why

“The Ultimate Event Planning Checklist,” Eventbrite, downloaded 6/30/25

The Ultimate Event Planning Checklist | Eventbrite

“Nonprofit Event Management:  Checklist and Tips for Success,” Kindful.com, viewed 6/30/25

https://kindful.com/nonprofit-glossary/nonprofit-event-management/

For nonprofit leaders, the work is more than just a job—it’s a calling driven by purpose and passion. While deeply rewarding, this mission-oriented role comes with its own set of challenges. Balancing limited resources, supporting dedicated yet often overstretched teams, and navigating the complexities of social impact work can take a toll. Amid these pressures, self-care and wellness are often deprioritized, leaving leaders drained and overwhelmed.

But here’s the truth: prioritizing wellness isn’t just about self-preservation—it’s essential for organizational success. A healthy, thriving leader sets the foundation for a resilient, high-performing team. This guide outlines practical strategies to help nonprofit professionals manage their well-being while advancing their mission.

The Challenges of Leading a Nonprofit

Nonprofit leadership is a balancing act, requiring leaders to juggle multiple responsibilities daily. Here are some of the most common challenges nonprofit leaders face:

  • Limited Resources: Tight budgets often lead to understaffed teams, leaving leaders stretched thin as they take on more than their fair share.
  • Passionate Teams: While passion fuels the work, it can also lead to burnout when staff overextend themselves or struggle to set boundaries.
  • High Stakes: Tackling significant social issues means making tough decisions, managing emotionally charged environments, and meeting demanding stakeholder expectations.
  • Internal Pressure: The pressure to make an impact—and the fear of falling short—can weigh heavily on leaders’ mental and emotional health.

In this landscape, wellness practices aren’t a luxury—they’re a necessity.

Strategies for Nonprofit Leaders to Prioritize Wellness

Every nonprofit leader deserves the tools and support needed to protect their well-being without compromising their mission. Here’s how you can integrate wellness into your leadership approach:

1. Set and Protect Boundaries: In leadership, endless demands can consume your time and energy. Establishing boundaries is critical to prevent burnout.

  • Define Work Hours: Clearly communicate your work hours to your team and honor them for yourself.
  • Safeguard Personal Time: Block out time for self-care, family, or hobbies on your calendar—and treat it as non-negotiable.
  • Learn to Say No: Not every opportunity aligns with your mission. Decline tasks or events that stretch your resources too thin.

Small, consistent boundary-setting practices—like logging off email by a certain time—can have a big impact over time.

2. Delegate and Empower Others: The temptation to take on everything yourself can be overwhelming, but delegation is a powerful tool for reducing stress and building a stronger team.

  • Identify Strengths: Delegate tasks to team members ready to grow and take on more responsibility.
  • Trust Your Team: Empowering your team to act autonomously fosters engagement and lightens your workload.
  • Focus on What Matters Most: Freeing yourself from day-to-day tasks allows you to focus on the strategic issues that need your expertise.

Delegation not only reduces your stress but also strengthens your organization by encouraging team development.

3. Foster a Culture of Wellness: The tone of workplace culture starts with leadership. By prioritizing wellness for your team (and yourself), you create an environment that supports both personal and organizational success.

  • Encourage Breaks: Promote regular lunch breaks, the use of vacation time, and stepping away from work during the day.  Regular breaks and time off are proven to prevent burnout and increase productivity and engagement over the long term.
  • Offer Wellness Programs: Integrate initiatives like mindfulness workshops, webinars, or team wellness challenges.
  • Check In Regularly: Provide safe spaces for employees to share concerns about stress, workload, or needed support.

A culture of wellness not only supports your team—it ensures you’re not carrying the burden alone.

4. Leverage Tools and Resources: Leading a nonprofit is challenging, but the right tools can ease the workload and streamline operations.

  • HR Tools: Platforms like UST HR Workplace offer nonprofit-specific tools, templates, and training to simplify HR management.
  • Time Management Apps: Use project management software to organize tasks and reduce day-to-day chaos.
  • Professional Support: Seek mentors, coaches, or peer groups to gain insights and share experiences.

The right tools can help free you up to do what you do best, lead your mission forward.

5. Prioritize Your Physical and Mental Health: You can’t give your best to your organization if you’re running on empty. Taking care of your physical and mental health is key to showing up as an effective leader.

  • Stay Active: Even a short 20-minute walk can boost your mood and relieve stress.
  • Practice Mindfulness: Activities like meditation, journaling, or deep breathing can help clear your mind and improve focus.
  • Seek Professional Support: Therapy or counseling can provide an outlet for stress as well as valuable coping strategies.

By prioritizing your own well-being, you model the importance of self-care for your team.

Leading with Wellness for Sustainable Impact

Nonprofit leaders are driven by a desire to care for others—their teams, their organizations, and the communities they serve. Yet, it’s vital to remember that self-care is not selfish. In fact, it’s what allows leaders to sustain their efforts for the long haul.

By creating boundaries, delegating effectively, fostering a culture of wellness, and using the right tools, you can protect your well-being while continuing to make a meaningful impact.

Start Supporting Wellness in Your Workplace

Managing HR responsibilities is essential but time-consuming. UST HR Workplace offers a cloud-based platform with HR tools, templates, and training tailored specifically for nonprofits.

Take advantage of our free 60-day trial to simplify your HR processes and create a thriving workplace culture.

Start Your Free Trial Today

Your team and your mission depend on you—and that starts with taking care of yourself.

When people think about nonprofit organizations, they might believe that a group’s tax-exempt status means the organization doesn’t need to worry about taxes or the IRS.  That misconception couldn’t be farther from the truth!

In fact, the federal government requires annual documentation from nonprofits (other than churches or certain church-related groups) to show how they’re working toward their mission and to confirm they’re following regulations established for tax-exempt entities.  IRS Form 990 provides the framework for this annual reporting.

What’s included in Form 990?

Form 990 basically serves as a public report card on your organization.  It details information such as:

  • Your nonprofit’s mission
  • Projects and activities you’ve completed during the year
  • Your group’s revenue and expenses
  • Current organization assets and expenses
  • Salary information for officers, trustees, board members and certain key employees

Prospective donors often review a nonprofit’s Form 990 filings to get an idea of how the group is working toward their goals and to get a snapshot of the organization’s financial health.  (If expenses such as unemployment claims or state unemployment premiums are negatively impacting your nonprofit, you can talk to UST about alternative solutions which can help significantly cut these types of expenses.  It could be a smart way to demonstrate your group’s dedication to year-over-year fiscal improvement for your next 990 filing.)

Which version of Form 990 does my nonprofit need to complete?

Your organization’s annual revenue determines which version of Form 990 must be filed each year:

  • Less than $50,000 annual revenue >>> Form 990-N.  This is the shortest version of this reporting document and serves as a quick snapshot of your group’s activities during your fiscal year.
  • Less than $200,000 annual revenue AND assets under $500,000 >>> Either Form 990-EZ or Form 990.  The 990-EZ version is a streamlined version of the full 990.  Nonprofits within this group have the choice of saving time by completing the shorter 990-EZ or providing a more detailed picture of their group by filing the 990.
  • More than $500,000 annual revenue >>> Form 990.  Larger nonprofit organizations must file the full 990 version.  This document reports more in-depth information and financial details.  It contains multiple “narrative” sections which can help shine a light on your successes by illustrating your group’s unique approach toward meeting objectives.
  • Nonprofits with unrelated business income >>> Form 990-T.  This form accounts for the business income tax which would be triggered if a nonprofit has an ongoing business which generates revenue which is not substantially related to the tax-exempt purpose of their group.

Form 990 is commonly supplemented by Schedules.  While there are 16 Schedule options associated with Form 990, most organizations are only required to complete a few.  Smaller groups may not need to submit any Schedules. If your nonprofit participates in the activity covered by a certain Schedule, it must be filed along with your 990. 

Once Form 990 is filed with the IRS, does a nonprofit need to worry about state filing requirements as well?

There’s no “one size fits all” answer for this question.  Nonprofit filing requirements vary by state.  The IRS website includes a quick reference of state-by-state information for tax-exempt organizations

Are there deadlines for filing Form 990? 

Form 990 is due each year by the 15th day of the 5th month after the end of a nonprofit’s fiscal year.  If your organization is running behind on this paperwork, you can file IRS Form 8868 to request a six-month extension.

Smaller nonprofits who use Form 990-N are not eligible for extensions but there are currently no penalties for late filing for these groups.

What happens if a nonprofit doesn’t meet their Form 990 deadline?

Meeting Form 990 deadlines is critical for tax-exempt organizations.  If Form 990 is filed late, the IRS has the right to assess financial penalties.  If your nonprofit’s gross revenues are less than $1,208,500, the fee is $20 per day up to a maximum $12,000 fine.  If your group’s revenues are higher than $1,208,500, the fee jumps up to $120 a day with a maximum fine of $60,000.

While those fines can add up quickly, there’s an even more significant penalty for groups that fail to file Form 990 for three consecutive tax years.  Nonprofits who fall into that situation automatically lose their tax-exempt status.  As a result:

  • Your nonprofit would no longer be eligible to receive tax-deductible contributions.
  • Your group loses 501(c)(3) status.
  • The organization will owe federal income taxes.
  • Your nonprofit will be placed on the IRS’ Automatic Revocation of Exemption List.  (Once added to this list, your group’s name and information will remain on this list indefinitely – even if your nonprofit is able to successfully re-apply for tax-exempt status.)

What are some of the most common errors that lead the IRS to reject Form 990 submissions?

The IRS can return your Form 990 filing or even reject it due to errors or missing information.  They recommend reviewing the following aspects of your organization’s 990 filing to avoid this situation:

  • Be sure to use the appropriate Form based on your revenue and the year you file.
  • Complete all parts of the Form and include all required Schedules.
  • Enter answers for each line.  If a question is not applicable to your nonprofit, answer “N/A.”
  • Make an entry on all “total” lines.  If the section doesn’t apply to your group, enter “$0” if applicable.
  • Make sure the Form is signed by an officer of your organization.
  • Avoid including unnecessary personal identifying information.  (Because Form 990 is a public document, it’s critical to ensure your filing does not include personally identifiable information to help avoid identity theft or public identification of individuals featured within your filing.)

With the significant potential penalties surrounding Form 990, most nonprofits take filing this key documentation extremely seriously.  Experts recommend working with your board of directors and a tax professional to help make sure your organization stays in compliance with these important regulations.

As your nonprofit gears up for the upcoming 990 filing, consider adding a strategic approach to reducing unemployment costs to your documentation. UST has assisted over 2,200 nonprofit organizations in minimizing financial exposure to unemployment claims. The savings from working with UST have enabled many organizations to fund staff merit increases, offset rising health insurance premiums, or cover expenses like wellness benefits. See how much you could save by becoming a reimbursing employer with UST by clicking the link here.

SOURCES:

“Charities and nonprofits,” IRS.gov: https://www.irs.gov/charities-and-nonprofits

“Federal Filing Requirements for Nonprofits,” National Council for Nonprofits: https://www.councilofnonprofits.org/running-nonprofit/administration-and-financial-management/federal-filing-requirements-nonprofits

“Your IRS Form 990 Questions Answered,” blueavocado.org: https://blueavocado.org/finance/your-irs-form-990-questions-answered/?gad_source=1&gclid=CjwKCAjwtdi_BhACEiwA97y8BBcZnko5Bt0pKgphXCP99p3pCvcOTnUhgCIQLc1zPLB5BOJeFJIdqxoCnmYQAvD_BwE

Nonprofits face unique challenges when it comes to staffing. Limited or tight budgets, lean teams, and high-impact missions often mean employees are stretched thin. Despite these challenges, these dedicated individuals consistently invest their time, effort, and passion into driving meaningful change.

Yet, even with such dedication, nonprofit leaders can overlook one crucial aspect of maintaining a productive and motivated workforce—employee appreciation. Here is why it matters and how it can make a significant impact to your organization.

The Ripple Effect of Employee Appreciation

The importance of employee appreciation is far-reaching, and the evidence backs it up. According to the American Psychological Association, when employees receive appreciation at work, 93% feel valued and motivated to give their best, and 88% report being engaged. Organizations with a strong appreciation culture experience higher employee engagement, better retention rates, and enhanced overall performance. For nonprofits, where budgets and recruitment resources are often limited, showing employees that they are valued can be a game-changer.

Some benefits include:

  • Boosted Morale: Recognizing the hard work and impact of an employee’s efforts significantly boosts morale, especially in nonprofits where challenges are plenty and financial rewards may not always reflect the effort.
  • Improved Retention Rates: Nonprofits cannot always compete with corporate salaries, but appreciation can bridge the gap. Feeling valued is often cited as a top reason employees remain with an organization.
  • Enhanced Productivity: Employees who feel appreciated tend to go above and beyond. Knowing their contributions matter motivates them to continue making a difference.
  • Strengthened Organizational Culture: Building a culture of gratitude fosters a positive workplace environment, promoting teamwork and mutual respect among staff members.

Easy Ways to Show Your Nonprofit Team You Care

Appreciation does not have to be expensive; it’s about making employees feel seen and valued. Here are ways to incorporate employee appreciation into your nonprofit culture:

1. Celebrate Milestones: Recognize employee work anniversaries, birthdays, or major project achievements. A handwritten note, small gathering, or public acknowledgment can go a long way.

2. Offer Opportunities for Growth: Provide access to training programs, conferences, or mentorship opportunities. Investing in the growth of your employees shows that you value their future as much as their present efforts.

3. Encourage Transparent Communication: Sometimes, the simplest way to appreciate an employee is to openly acknowledge their contribution in meetings or reports. A quick “thank you for your hard work” can be influential.

4. Introduce Flexible Benefits: Work-from-home perks, mental health days, or schedule flexibility can show your staff that you value their well-being just as much as their work.

5. Recognize Their Impact: Tie their efforts directly to your nonprofit’s mission. For example, instead of saying, “Great work on the fundraiser,” highlight how their work helped feed 500 families in the community.

How UST HR Workplace Can Help

Building a culture of appreciation takes consistency and the right tools. With UST HR Workplace, nonprofit managers and HR professionals have everything they need to streamline employee engagement and recognition. This cloud-based platform offers tools, templates, and trainings designed specifically for nonprofits to create a safe, compliant, and productive workplace. Strong employee appreciation leads to a more connected, motivated, and efficient nonprofit staff.

Sign up for UST HR Workplace’s Free 60-Day Trial and unlock the tools you need to build a culture of gratitude that keeps your team engaged and your impact growing.

Show your workforce they are valued. It starts with you!

Source:

https://front.com/blog/thanks-the-importance-of-appreciation-and-gratitude-in-the-workplace

Many nonprofits report that some of their strongest leaders are those who were “grown within” their organization. This internal leadership development, however, generally doesn’t happen by accident.  Many of the most successful nonprofits have built their own roadmap for strategic leadership development. 

By identifying the rising stars within your organization, you encourage team members to build new skills – both within their current role and by cross-training in other functions. This proactive approach to development:

  • promotes growth within the individual’s role
  • boosts team morale
  • helps insulate your organization against the impact of employee turnover
  • builds a stronger team to help better meet future nonprofit goals

 How to find your nonprofit’s future leaders

As a leader within your organization, you’re most likely juggling multiple responsibilities. That’s why it’s important to share the job of “leadership talent scout” with other senior team members.

Consider adding a line item to senior staff meetings encouraging these leaders to highlight ways their direct reports or other staff members have recently stepped up. Managers with direct day-to-day staff interaction often value the opportunity to sing the praises of their team members.

This addition to your meetings can be a simple way to identify future leaders. Some staff members may shine in situations where they can jump in and tackle an urgent situation. Introverted team members, on the other hand, may stand out because their dependable advice and calm suggestions paint them as a co-worker others turn to with questions. Both types of future leaders can be invaluable.

Be sure to keep track of the staff members making these extra mile contributions – either in your own notes or by asking that they be included in meeting notes. Afterward, consider sending a short email to the individual thanking them for going above and beyond. This type of praise costs your organization nothing but is often highly valued by the staff member you recognized.

Over the course of a few senior team meetings, you’ll likely see a few names that consistently earn accolades from their direct supervisors. Consider involving these individuals in future leadership development efforts.

UST Workforce Solutions offers a complimentary trial to UST HR Workplace – a full suite of tools powered by Mineral that can give you additional ideas for identifying future leaders. Start your free 60-day trial to find helpful articles, templates, and checklists to help your organization grow tomorrow’s leaders.

Building strategic leadership opportunities on a nonprofit budget

Plotting a roadmap for your organization’s leadership development doesn’t require a significant budget. Many of the best leadership training opportunities can be incorporated at little or no cost by proactively engaging key individuals in challenging opportunities.

  • Build growth into team member reviews through stretch goals. A staff member could be challenged to document a current process and propose ways to streamline the work or handle it more consistently. These types of hands-on opportunities can help the individual grow in their understanding of “how” and “why” your nonprofit has certain processes, while simultaneously helping to lighten the load for the rest of the team.
  • Pair newer team members with experienced staff as mentors. This relationship can take place informally through regular meetings or informal lunches. Setting up shadowing opportunities on certain projects may provide important education for team members who may be considered for upcoming management opportunities.
  • Assign team members to cross-functional projects. An individual who excels in front-line customer interactions may benefit from joining the team working on an upcoming fundraising project. This cross-team approach would help staff members gain a more well-rounded perspective, while potentially also yielding breakthrough project ideas due to varied team backgrounds.
  • Encourage various team members to facilitate staff meetings or team-building exercises. These types of tasks may seem easy to individuals who have never been in supervisory or management positions because they don’t always see the work that happens before and after a meeting or team-building event.  Working with future leaders to show them how to prepare for a meeting, guide a team through an agenda, and follow up afterward can be an eye-opening experience.
  • Invite selected team members to participate in certain board retreat sessions focused on leadership development. The individual gains a higher-level strategic view of your organization’s goals and challenges. At the same time, they’ll likely feel a renewed sense of commitment to your nonprofit as they see future initiatives come together. Senior leadership and board members may also benefit from the insights a future leader may bring to the discussion.

As your future leaders make their way through your organization’s leadership development roadmap, senior managers or supervisors should be encouraged to delegate smaller tasks to these individuals and monitor their performance. Ideally, you want to see them taking initiative on these responsibilities, set up a plan, project a positive attitude toward the team members they’re working with, and clearly communicate with the team and other stakeholders.

Once your leaders of tomorrow master lower-level projects, they can then step up to more significant responsibilities. In recognition of a team member’s growing leadership, many nonprofit organizations award these future leaders a “senior” title, which helps build a career path until a more elevated promotion opportunity becomes available.

If you’re interested in additional leadership training opportunities for your organization, take advantage of the 60-day free trial of UST HR Workplace. You’ll find 300+ on-demand training sessions to help motivate your nonprofit’s leaders of tomorrow.

SOURCES:

“Nonprofit Leadership – The Ultimate Guide For A Real Difference,” donorbox.org, 12/3/24

“6 Leadership Development Goals to Prioritize in Your Nonprofit,” dickersonbakker.com, 7/12/23

As the year draws to a close, holiday parties and celebrations mark the end of another year. While it’s important to take time to recognize those milestones, preparing your nonprofit from a legal standpoint can help position your organization for a great start in the new year.

Verify Corporate Compliance

A quick review of your organization’s bylaws to make sure they reflect the current state of your nonprofit can be a good way to get started.  Think about whether new initiatives may be stretching your bylaws in unintended ways.  If so, consider working with your board of directors to adjust the bylaws to better address your nonprofit’s evolving mission.

Prepare For Tax Reporting

The IRS has stepped up audits with the incorporation of new rules surrounding full-time, part-time and overtime employees.  Recent changes have adjusted the salary threshold for employees who are eligible for overtime payments.

Starting on January 1, 2025, the threshold salary for exempt employees to avoid overtime requirements will be $58,656.  This increase in the salary threshold may mean more of your organization’s employees qualify for overtime – which can significantly impact your nonprofit’s budget.

It’s important to take note of employees who may be reaching this salary limit and to think creatively about how to manage their compensation in a way that values their contributions to your organization but still helps your nonprofit avoid overtime costs.

Another way to avoid running afoul of these changing regulations is to consider revising employee contracts to specifically state that overtime hours must be approved in advance.  This can help your organization proactively manage overtime situations and encourage managers to be more mindful of circumstances that may lead to excessive overtime for key workers.

In addition, programs like UST Trust allow you to opt out of the state unemployment tax system and instead reimburse the state for your actual unemployment claims, dollar-for-dollar. UST assists you through the enrollment process, provides expert claims management, and helps you save money for anticipated unemployment costs in a reserve account owned by your organization as a financial asset.

UST can evaluate your unemployment claims history, number of employees, and tax rate information (if not yet reimbursing). Simply complete UST’s Free, no-obligation Savings Evaluation Form.

Contract Reviews and Renewals

One of the most common situations faced by nonprofit organizations is misclassifying a person as a contract worker rather than an employee. This can be especially fluid as you work with someone over multiple years on long-term projects.  A person’s status as a contract worker could morph over to that of an employee without your organization necessarily noticing the change.

As a result, it would make sense to take a second look at the people your nonprofit categorizes as contract workers to ensure they still fit that definition according to the IRS.  The six areas to consider are:

  • Opportunity for profit or loss depending on managerial skill – Think of this as an evaluation of whether the worker has the ability to determine their hours, to hire others to assist in the project, whether they can accept or decline jobs or determine the priority of projects.  If the answer to these situations is “no”, they’re most likely classified as an employee.
  •  Investments by the worker and the potential employer – Is the person making investments in their business that solely benefit your nonprofit?  Or are they acting as an independent business where their investments in items such as computers and education benefit multiple clients?
  • Degree of permanence of the work relationship If a person works for your organization on an ongoing basis and to the exclusivity of other employers, they may very well fit the definition of an employee.  Defining the work relationship on a periodic basis that’s centered on a certain project can help confirm an independent contractor arrangement.
  • Nature and degree of control – This consideration covers whether your nonprofit sets an employee’s hours, supervises the person’s performance or limits their ability to work for others.  If your organization’s answer to these situations is “yes”, then it’s likely that they would be considered an employee.
  • Extent to which the work performed is an integral part of the potential employer’s business – This factor highlights whether the work a person does is an integral part of your nonprofit.  If it is, this consideration would weigh in favor of them being an employee.  If it isn’t, then it would weigh more in favor of the person being a contractor.
  • Skill and initiative – Is the individual utilizing the skills you’ve trained them to perform, or are they contributing skills that are outside the current capabilities of your nonprofit?  Individuals utilizing skills you’ve trained them to perform are typically considered employees. Those contributing skills that are outside the current capabilities of your nonprofit may be considered contractors.

Performance Evaluations

The end of the year is an opportune time to conduct employee performance evaluations. Even if your organization’s fiscal year concludes mid-year, December offers a valuable chance to check in with employees, provide feedback on their performance, and address any challenges proactively.

SHRM (Society for Human Resource Management) recommends doing mid-year reviews to help build employee engagement and to also help avoid end-of-year “surprises.”

Bringing it all Together

Positioning your nonprofit for success in the new year can be easy when you take a few extra steps in Q4.  Whether it’s thinking about corporate compliance or reviewing your employee tax issues, time spent now can pay big dividends when it comes to getting ready for 2025.

If you’re looking for specific tax guidance when it comes to employee classifications or want more details on how taxes apply in your state, sign up for a free 60-day trial of UST HR Workplace!

SOURCES:

https://independentsector.org/blog/what-does-the-new-dol-overtime-eligibility-rule-mean-for-nonprofits/#:~:text=Nonprofit%20employers%20already%20face%20the,the%20new%20overtime%20eligibility%20rule.

https://nonprofitresources.us/2023/12/07/navigating-year-end-checklist

www.shrm.org

As the world becomes more complex, nonprofits encounter distinct challenges that require creative strategies to sustain growth and enhance impact. While the mission remains the heart of any nonprofit, optimizing operations is crucial for future-proofing your organization.

Why Operational Efficiency Matters

Operational efficiency might not seem glamorous, but it is vital for nonprofits aiming to expand their reach and achieve long-term goals. Inefficient processes can drain resources, limit your impact, and frustrate both staff and stakeholders. By streamlining operations, nonprofit leaders can better allocate resources, improve service delivery, and enhance stakeholder satisfaction.

Key Areas to Focus On

1. Financial Management: Effective financial management ensures that your nonprofit can sustainably grow and fulfill its mission. Consider adopting budgeting tools and accounting software to enhance transparency and financial forecasting. Regular audits and financial training for staff will also prevent misuse of funds and build trust among donors and stakeholders.

2. Technology Integration: Investing in the right technology can transform the way your nonprofit operates. Cloud-based tools and platforms streamline processes, improve communication, and allow for more efficient data management. Consider implementing a donor management system, collaborative platforms, or even AI-driven tools for data analysis to optimize outreach and fundraising efforts.

3. Human Resources Development: A motivated and well-trained workforce is the backbone of any successful nonprofit. Provide ample opportunities for professional development and continuous learning. UST HR Workplace offers a robust cloud-based platform featuring over 300 employee training courses, HR tools, templates, and access to Certified HR Experts. This ensures your team is well-equipped to tackle challenges and drive the organization forward.

4. Strategic Planning: Developing a comprehensive strategic plan aligned with your mission and vision ensures all stakeholders are working towards common goals. Regularly revisiting and updating your strategic plan helps your nonprofit adapt to changing circumstances and seize new opportunities. Engage board members and staff in strategic planning sessions to ensure a collaborative approach and diverse perspectives.

5. Community Engagement: Building strong relationships with stakeholders, volunteers, and the communities you serve is crucial for nonprofit growth. Regularly communicate your mission, successes, and needs through newsletters, social media, and community events. Encourage feedback and involvement to foster a sense of ownership and partnership among your supporters.

Preparing for Future Growth

To position your nonprofit for future success, it’s essential to lay a solid foundation today. This involves not only optimizing current operations but also being open to innovation and change. Encourage a culture of continuous improvement and adaptability within your organization. Foster collaboration and knowledge-sharing among staff and stakeholders to drive innovation and maximize impact.

Take Action Today

Ready to take your nonprofit’s operations to the next level? Sign up for UST HR Workplace, free 60-day trial, and explore their comprehensive HR Workplace platform. This cloud-based solution provides HR tools, templates, and on-demand trainings—empowering nonprofit employers to create a safe, compliant, and productive workplace. You’ll gain access to:

  • Live Certified HR Experts
  • Work-from-Home Resources
  • 300+ Employee Training Courses
  • Thousands of Downloadable Forms & Checklists
  • Online Employee Handbook Builder
  • Job Description Tools

Don’t miss this opportunity to enhance your organization’s efficiency and prepare for sustainable growth. Click here to start your free trial of UST HR Workplace today.

By optimizing operations and preparing for the future, nonprofit leaders can ensure their organizations remain resilient, impactful, and ready to tackle the challenges of tomorrow.

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UST maintains a secure site. This means that information we obtain from you in the process of enrolling is protected and cannot be viewed by others. Information about your agency is provided to our various service providers once you enroll in UST for the purpose of providing you with the best possible service. Your information will never be sold or rented to other entities that are not affiliated with UST. Agencies that are actively enrolled in UST are listed for review by other agencies, UST’s sponsors and potential participants, but no information specific to your agency can be reviewed by anyone not affiliated with UST and not otherwise engaged in providing services to you except as required by law or valid legal process.

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UST may collect generic information about overall website traffic, and use other analytical information and tools to help us improve our website and provide the best possible information and service. As you browse UST’s website, cookies may also be placed on your computer so that we can better understand what information our visitors are most interested in, and to help direct you to other relevant information. These cookies do not collect personal information such as your name, email, postal address or phone number. To opt out of some of these cookies, click here. If you are a Twitter user, and prefer not to have Twitter ad content tailored to you, learn more here.

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Privacy Policy

Privacy Policy and Terms of Use

UST maintains a secure site. This means that information we obtain from you in the process of enrolling is protected and cannot be viewed by others. Information about your agency is provided to our various service providers once you enroll in UST for the purpose of providing you with the best possible service. Your information will never be sold or rented to other entities that are not affiliated with UST. Agencies that are actively enrolled in UST are listed for review by other agencies, UST’s sponsors and potential participants, but no information specific to your agency can be reviewed by anyone not affiliated with UST and not otherwise engaged in providing services to you except as required by law or valid legal process.

Your use of this site and the provision of basic information constitute your consent for UST to use the information supplied.

UST may collect generic information about overall website traffic, and use other analytical information and tools to help us improve our website and provide the best possible information and service. As you browse UST’s website, cookies may also be placed on your computer so that we can better understand what information our visitors are most interested in, and to help direct you to other relevant information. These cookies do not collect personal information such as your name, email, postal address or phone number. To opt out of some of these cookies, click here. If you are a Twitter user, and prefer not to have Twitter ad content tailored to you, learn more here.

Further, our website may contain links to other sites. Anytime you connect to another website, their respective privacy policy will apply and UST is not responsible for the privacy practices of others.

This Privacy Policy and the Terms of Use for our site is subject to change.