HR Workforce Solutions
By Nonprofits, For Nonprofits
Question: What are some tips for developing and conducting an employee engagement survey?
Answer: An employee engagement survey can be a great tool to check the temperature of your culture. When done right, the survey can help you understand the needs of your employees, which in turn benefits productivity, job satisfaction and supports employee retention. It is also an excellent tool to help you calibrate the quality of your leadership as well as your employee relations and talent management programs.
Before you start, however, ensure that the management team is ready to act on the critical feedback you’ll get. Then decide what it is you need to know. Do you want to better understand how your employees view their relationship with management, understand and support the company’s strategic direction, or learn what aspects of their work environment, compensation and benefits, work assignments, and opportunities for learning and advancement are working (or not working)?
Next, determine how you will create, disseminate, tabulate, and communicate the survey process and results. If you’re creating your own survey, consider gathering employees from different areas of the company to formulate the survey questions and include them in the employee communications process to encourage participation. This team can also be instrumental in reviewing the survey results and providing feedback about how those results should be communicated and acted upon.
Another option is to use one of the many online engagement survey tools available in the marketplace. While the questions may not be as personalized to your company issues, you can get the surveys, along with the tabulated results, done quickly.
If you do create the survey in-house, consider these best practice tips:
Encourage participation by using incentives or contests. With more feedback, you’ll have a better picture of your employees’ engagement level. Train your leaders so that they are prepared to use the survey feedback as a gift to improve performance and have productive feedback and performance improvement planning sessions.
Most importantly, don’t ask for employee feedback unless you are willing to do something with the results. Your employees will expect you to implement changes and take action. Let them know how much you value and respect them by listening and acting on their opinions and ideas.
Q&A provided by ThinkHR, powering the UST HR Workplace for nonprofit HR teams. Have HR questions? Sign your nonprofit up for a free 30-day trial here.
Moving away from a traditional new hire orientation program can be scary… BUT can also be very cost-effective.
By implementing a more robust onboarding process that introduces new team members to the company, their jobs, their co-workers and helps them better understand what the company expects from them, new hires will contribute more quickly in their jobs and are likely to stick around longer.
Presented by ThinkHR, this 60-minute webinar is designed to spark your creative juices to design a more productive and meaningful employee onboarding experience with elements that are simple, fun and tie to your company culture.
In the session, you will learn:
Throughout the presentation, Dan Riordan, President & COO of ThinkHR, will share tips and key findings with you and answer any additional questions you may have.
When: Tuesday, September 20th at 8:30 PDT / 11:30 EDT
Register: http://bit.ly/onboarding-webinar
Visit www.chooseust.org/thinkhr/ to sign up for a free 30-day trial of the UST HR Workplace, powered by ThinkHR.
Through the Noise interviewed Nicolie Lettini and Cathy Galbraith, CEO/Founder and Managing Director of CostTree, to help nonprofit employers better understand the difference between direct and indirect costs and how to accurately anticipate and budget for them annually. Listen below or check out the full library of podcasts.
Podcast Description: This podcast explains the importance of understanding where your nonprofit’s hard-raised money is going, and how you might be able to better allocate funds to your staff’s paychecks. Cathy Gallbraith constantly aims to help nonprofits understand how to create an indirect cost rate, how to use it in everyday strategic development and how to ensure organizational accountability and sustainability.
A cloud-based cost allocation software that simplifies the process of creating an indirect cost, CostTree looks to maximize the efficiency and effectiveness of entities that make a difference in our lives and the communities they serve. To learn more, visit CostTree’s website at https://www.costtree.net.
To stay up-to-date on the latest cost-saving ideas and best practice tips just for nonprofits, sign up for UST’s monthly eNews: https://www.chooseust.org/enews
August has continuously undershot expectations by the most of any month on average over the last 13 years and this year has proved no different with a mere 151,000 job gains. The unemployment rate was unchanged for the third month in a row at 4.9 percent and the number of unemployed persons held steady at 7.8 million or 9.7 percent – both showing little movement over the year. Average hourly earnings in August rose by an additional 3 cents to $25.73.
Employment in restaurants and bars continued to trend upward with an additional 34,000 jobs. Social assistance added 22,000 positions, with most of the growth in individual and family services. Employment in professional and technical services grew by 20,000 and financial activities edged up by 15,000. Health care also contributed 14,000 jobs in August, though at a slower pace than the average monthly gain over the prior 12 months. Since peaking in September 2014, employment in mining has declined by 223,000, with an additional loss of 4,000 positions in August.
Employment in several other industries – including constructions, manufacturing, wholes trade, retail and information, transportation and warehousing, temporary help services, and government – showed little change over the month.
The number of long-term unemployed (those jobless for 27 weeks or more) accounted for 26.1 percent of the unemployed population and remained unchanged at 2.0 million. Both the labor force participation rate, at 62.8 percent, and the employment-population ratio, at 59.7 percent, were also unchanged in August.
The change in total nonfarm payroll employment for June was revised down from +292,000 to +271,000, and the numbers for July were revised up from +255,000 to +275,000, combined job gains were 1,000 less than previously reported.
Job numbers are being watched closely by the Federal Reserve as they prepare to meet this month to discuss the possibility of a rate increase which is appropriate when the economy shows a solid and continual improvement. Many feel the August numbers still show economic growth but the jobs report likely decreases the probability of a rate hike for right now.
These mistakes can be costly if you’re not careful; think compliance penalties, litigation, unemployment costs and employee replacement costs. We’ve listed some of the most common mistakes so you can try to avoid them at your nonprofit.
1. Bad Hiring Decisions
In the nonprofit world, you’re likely to know just about everyone who works in the same circle. So it makes sense that to offer a job to someone you know, right? Well sometimes skipping the interviewing step means you’re missing out on the most qualified candidate, and missing important information. Interviews, background checks and references are absolutely a must when it comes to hiring the right person. The wrong person for a position can be costly, since you may have to pay unemployment if you have to replace them, and the cost in both time and money to find a replacement quickly adds up.
2. Not Documenting Infractions
It’s not easy addressing performance or company policy concerns with an employee. Although it can be uncomfortable, it’s much more uncomfortable to have to address these issues in an unemployment claim appeal hearing when you try to prove the employee was discharged for cause. The first steps are having clear performance expectations in your job descriptions as well as an employee handbook outlining organizational policies. Then create a performance review to discuss any concerns with an employee, and address the steps they can take to improve. And any infractions must be documented in writing, including:
Finally, don’t wait to have the conversation! It’s easiest to provide immediate feedback and point to a distinct occurrence rather than try to explain later on “Remember that one time…” Do it now, and you’ll thank yourself later.
3. Not Knowing Basic HR Rules
If you don’t have someone with acute knowledge of the laws around the following HR laws, make sure you get acquainted with the rules or have a certified HR professional to help you:
Ignoring these laws can lead to costly legal concerns and thousands of dollars wasted. Download the 36 Critical HR Processes, and learn more about UST’s live hotline with SPHR and PHR certified HR professionals.
4. Not Knowing the Difference Between Contracted, Volunteer, Part-Time, and Full-Time Employees
The U.S. DOL has strict rules around Independent Contractors and Volunteers. Not only do you need to be aware of the rules around pay and benefits, you should know who is eligible to collect unemployment benefits. Independent contractors may file for unemployment, and you need to be able to prove he or she is not an employee of your company.
Here at UST we know it’s not easy managing the most important part of your organization: your human capital. Having the right employees can make or break your mission, and so can following the proper HR procedures. Interested in learning more about our tools for nonprofits? Find out about Unemployment Claims Administration and our HR Hotline.
A: An employer may accept the employee’s voluntary resignation, or release the employee in advance of the stated resignation date, or in extreme situations determine if cause exists for early termination (sometimes employees disregard policies after submitting a resignation).
If the employee works through to the resignation date, the employee must be paid for all wages earned through the resignation date. If the employee is released earlier, then the employer must pay wages for all time worked through the termination date. The employer is not obligated to pay the employee for any days not worked through the resignation period when no work is performed, and final wages need only include wages earned through the actual last day worked.
Please note that when letting the employee go prior to the end of the resignation period, the company has effectively changed the resignation into a discharge for the purposes of wage payments, if in fact pay is not provided through the original resignation date, regardless of hours or days worked. The employee may also then be able to file for unemployment since he or she will be missing wages during the resignation period. This liability may not be in the best interest of the employer.
Therefore, it is up to the company whether or not to pay through the resignation period; however, doing so permits the resignation to stand as a voluntary decision on the employee’s behalf.
Question and Answer provided by ThinkHR. Learn more about how your nonprofit can gain access to their expert HR staff here.
Setting measurable goals and creating systematic procedures for leadership development programs will enable you to address leadership skill gaps at a more efficient pace. Follow these 4 steps to implement an effective leadership development plan, while gaining support from your current management team:
Discover more methods on how to create future leaders here.
But finding and hiring highly engaged employees is difficult. You might ask – How can an employee be “engaged” before they’re even hired? Well, the highly engaged employee is often a person who simply leans in that direction in all parts of their life. That’s why finding them is so important for your nonprofit – because it’s easier to help an engaged employee thrive than to try to build one from the ground up.
Here are some signs of a motivated personality when you’re looking at hiring, or even internal development:
1. They don’t expect their organization or their leaders to provide all the stimulation in their workday or their job. They seek out new opportunities to engage in their job on their own. Complaining about a former manager or job not providing enough work satisfaction in an interview can be a red flag that they didn’t take that extra step to engage themselves at their previous job.
2. They know their performance speaks for itself, and they’re not worried about what their organization can give them, but rather about what they can give to their organization. They have a low sense of entitlement. (Although rewarding and recognizing them is important to keeping them engaged!)
3. They help inspire others to love your mission, including clients and volunteers. They can’t help but be excited about what they’re doing and that translates to others.
4. They are engaged despite the conditions around them. Even if their last job wasn’t perfect, they found ways to be engaged. And even motivation in other places of their life can show an “engaged” personality – like running a 5k to help a local dog shelter. Your job is simply to foster this engagement at work.
5. They enjoy shaping their own outcomes – and the outcomes of your organization. Being a voice in the direction of your organization, whether it’s something small like finding a better way to file invoices, or more strategic like new ideas for an annual campaign, they will feel happiest when they can give something to your organization.
6. They like to stretch the limits. This can be uncomfortable for leaders, but allowing engaged employees to think outside of the box can lead to some amazing results. And sometimes listening and showing you are truly interested in their input, even if it doesn’t get used in the end, shows that this behavior is not only welcome, it’s appreciated – and it should be!
A: The employer should contact the Employee Assistance Program (EAP) directly and request a review of the process for making referrals. In general, during the implementation process, the EAP provides the contracting employer with that information so that employees and employers have a clear understanding of the services the EAP can offer employees and the process by which the employer can make referrals to the service. This service typically includes employer assistance so that employers may communicate directly with the EAP counselor to provide a “heads up” to the counselor regarding the performance issue and obtain guidance for handling the discussion with the employee. Then the employer can have the performance discussion and refer the employee to the EAP as part of the action plan for performance improvement. Discussions between the employee and the EAP are confidential, and the employer should not expect feedback from the EAP regarding those discussions.
While the employer can make the referral, it is ultimately an employee’s choice whether or not to contact and work with the EAP. If the employee chooses not to seek help or address the issue that led to the referral in the first place and performance does not improve, then the employer should follow its progressive disciplinary process, including corrective action up to and including termination of employment.
Question and Answer provided by ThinkHR. Learn more about how your nonprofit can gain access to their expert HR staff here.
Sometimes it’s sudden, like an accident or health crisis, and other times it’s simply a short term window to prepare for a leader leaving—but it is always important to have a backup plan when it comes to a leader’s absence.
It’s called emergency succession planning, and it’s critical to your organization’s survival.
Like any good emergency plan (think of those fire drills as a kid in school) – there should be clearly laid out steps to your emergency succession plan. Ready to stop, drop, and roll? Here are some basic elements to any good leader succession plan:
Learn more about emergency succession planning in this report.
Here are a few ways you can maintain an ethical culture at work:
Because nonprofits are often small organizations working in a small sector, their reputations are precious. Creating and implementing a strong ethical culture where employees maintain integrity will improve internal morale and help the overall business grow.
Learn more about how to encourage strong ethics within a work environment here.
Here at UST, we believe hiring the right employees is one of the top ways to reduce your organization’s overall unemployment costs. That’s why we’re committed to this blog, and giving nonprofits the tools they need to reduce turnover, reduce costs, and reduce time spent managing them! We also want to make sure nonprofits aren’t overpaying for unemployment taxes. You can find out by filling out a (free) savings evaluation here.
Even your strongest staff members can be negatively influenced when working with bad employees. Pairing others with someone who is unmotivated and performing inadequately can cause a domino effect of poor performance—making the overall business suffer.
Poor employees could chase away top performers
Top tier employees want to work with others who are just as driven and focused as they are. When talented workers see poor behavior or lack of contribution go unnoticed, they will begin looking for alternative job opportunities—ones where they can work with other high performers and feel more appreciated.
Low performers take up valuable space
By keeping low performing employees, you could be missing out on a new crop of talent. But how can you hire these rockstar candidates if there are no available roles at your organization? Making room for strong individuals who are willing to take initiative and contribute to the team is imperative when building a strong organizational foundation.
Because nonprofits often work with limited budgets and resources, developing and retaining a top-notch staff is key to successfully attaining mission objectives. And while it’s never an easy task to fire a bad employee, you’re doing what’s necessary as a leader to keep your organization moving forward.
Learn more about talent development strategies here.
A: Unless there is an employment contract or collective-bargaining agreement that suggests otherwise, employers do have the ability to set an employee’s work hours and job duties based on business needs. In the situation you described, you have a poor performer whom you want to transfer to another position, enhance the job, and bring in another employee to do the work. We assume that you have been addressing the current incumbent’s poor performance issues and the job that you are moving the employee into will be more in line with his or her skills and hopefully provide an opportunity for the employee to be more successful on the job. If you have not addressed your performance concerns, now is the time to do so. Explain why the change is necessary and use the opportunity to discuss the employee’s career goals and development needs. It is critical that the employee receive feedback regarding performance and behavior, as this may continue into either role and should be addressed to correct the concerns or take progressive discipline as appropriate. Have these conversations before you announce the new employee transferring into the expanded position.
The employee may have questions regarding why you are taking a part-time position and turning it into a full-time one and may suggest that he or she could be successful in the job if allowed the additional time each day to complete the duties. Be prepared to address that and provide the employee with a copy of the expanded job duties and explain why he or she is not the right fit for that job. Having a direct and respectful conversation, with specific feedback and action plans to move forward, can go a long way to making the change successful.
Question and Answer provided by ThinkHR. Learn more about how your nonprofit can gain access to their expert HR staff here.
Follow these 6 simple methods to ensure a successful employee transition:
Taking the time to efficiently train your new employees on your nonprofit’s culture, strategic goals, and personal role expectations will not only help new hires adjust, but also strengthen your organization as a whole.
Learn more tips about how to manage new employees here.
A: Yes. You may wish to inquire as to what types of compensation information they need so that you are providing the detail and data that is relevant for their review and discussion. You will want to ensure the privacy of your employees’ personal information, such as concealing Social Security numbers, garnishments, etc.
Executives typically need relevant summary compensation information for decision-making with revenue and cost considerations. Reviewing the actual intent of how the data will be used may enable you to provide a summary report without revealing data that could potentially be perceived as inappropriate to reveal.
Question and Answer provided by ThinkHR. Learn more about how your nonprofit can gain access to their expert HR staff here.
This is the longest it’s taken in more than a decade, 13 years to be exact, says the Vacancy Duration Measure. Compared to the height of the Great Recession, that’s actually almost 10 days longer than it took to fill a job then, when it was at 15.3 working days, reports TLNT.
Why the lag in recruiting and hiring for organizations across the U.S.?
Recruiters say that candidates are driving the employment market as opposed to the organizations– being more picky about the positions they will accept and the compensation and benefits they are willing to take. When turning down an offer, top candidates say the reason is another offer. And employers that are slow to make an offer are losing out and having to start all over with their search.
Increasing turnover a factor
Turnover, as we’ve all seen in the nonprofit world, is also an ever-growing trend. While unemployment subsides, many qualified employees are more comfortable jumping from job to job (or from the nonprofit sector to the private sector). Voluntary separations are on the rise according to the DOL, which reported 2.7 million people quit their jobs in June.
And a larger number of vacant positions is putting a strain on organizations, which are in a more pressured state of recruitment than in years past. Now, when hiring, filling the position isn’t enough. To avoid more future turnover, organizations are having to look at employee engagement and job satisfaction with a closer eye. Succession planning is also critical to ensuring the organization can stay afloat when key employees leave or retire.
Employee training may be key
While candidates may feel more confident in their hireability and be more choosey, it’s also true that employers are being more selective as well—sometimes too much. The gap between an unqualified and a qualified candidate can sometimes be filled through on-the-job training. Looking for the right personal traits and attributes in a potential employee is more important than specific job knowledge for many positions. And finding the right person for the job, not just the right resume, can mean long-lasting job satisfaction and less turnover.
Answer: More than likely the frequent use of a restroom may be a serious health condition; however, one would look to the Americans with Disabilities Act (ADA) prior to counting this time against the Family and Medical Leave Act (FMLA) entitlement.
In general, when counting bathroom time against an employee’s FMLA entitlement, only do so if the frequency and duration extends beyond the employee’s normal lunch and break periods.
Question and Answer provided by ThinkHR. Learn more about how your nonprofit can gain access to their expert HR staff here.
A: This answer is based upon the fact that there is no specific employment contract in place that outlines specific reasons for termination of employment and that the employer has an employment-at-will policy in place that provides for termination at will based upon the employer’s discretion.
From the detailed description of the situation, this employer does have an internal disciplinary procedure in place that specifies termination of employment for performance. This error was made years ago and could have been detected if the employee had been conducting annual audits of the file, which was not done, compounding the error.
Although employers can terminate employment “at will”, there should always be a legitimate business reason for the termination that is well documented, nondiscriminatory and carefully considered in order to reduce the employer risk of liability from wrongful termination suits.
The employer should consider the following prior to making the final decision:
If the employer believes that the situation warrants termination of employment because it is well-documented, the employee has been properly trained, the supervision was adequate, and that this is a unique situation, then a termination is allowed, but we recommend confirming the decision with legal counsel prior to the termination.
Question and Answer provided by ThinkHR. Learn more about how your nonprofit can gain access to their expert HR staff here.
But slow down just a minute. Are you sure your organization is ready to hire more employees?
Although only your organization can determine if you’re actually ready to hire new employees, Inc. recommends answering the following questions about your organization, where you want it to go, and what is happening now.
What kind of organizational structure do you want?
Do you want your organization to grow extensively? Are you pretty happy with the size it is now, but unable to meet the demands of your mission with your current staff, or are you hoping to grow organically whenever the need arises?
Will you be able to slow down growth if you need to?
Not all organizations have significant control over how much growth they will experience in any given time. For instance, if your organization helps provide disaster relief to a specific area and the area suddenly experiences a large-scale disaster, your response must be immediate and decisive. Or, if your organization helps animals and takes part in a multi-county animal seizure, you must be able to provide shelter and care for all of the animals involved for the foreseeable future.
But if your organization works to help a select group of impoverished students succeed, it’s reasonable to expect that there will not be an unmanageable influx of students to your program in any given year.
Do you really need help?
Do any of your employees have extra time throughout their week or month that can be used to address some of the needs that you’d like to hire new employees for? If so, can these employees be trained to perform some of the needed tasks?
While it might not fully address your needs, it would cut down on organizational waste and potentially allow for a part-time position to be created in lieu of the more expensive full-time position.
Are you fully prepared to recruit, hire, and train more employees?
Our ThinkHR resources and your UST Customer Service Representative can help you ensure your organization is best positioned to do all three without exposing you to excess liability in the future.
Not yet a member? Learn more about the UST program here.
By offering access to an expert HR hotline, over 200 employee training courses, and a dedicated claims representative, UST helped its members uphold HR best practices, while remaining compliant with state laws. Last year, UST members saved more than $32 million in mitigated claims costs and won over 80% of their claims protests.
With a 96% recommendation rate, UST’s membership base and overall impact within the nonprofit sector continues to grow. Check out the full infographic for the full list of last year’s noteworthy accomplishments:
For a limited time, you can download the whitepaper for free and find out:
Learn the secrets of other nonprofit executives and HR staff who have reduced their human resource and unemployment claims costs. Download your complimentary copy of 5 Myths That Are Increasing Your Nonprofit’s HR Costs today.
By providing exclusive access to such cost saving resources, UST aims to educate 501(c)(3) organizations on the latest HR best practices and compliance laws—living up to its mission of “Saving money for nonprofits in order to advance their missions.”
Fill out a complimentary Savings Evaluation to find out if you can save with UST.
Q: Is there a reason to have a supervisor’s name in an offer letter? In other words, is an offer letter that only lists a new hire’s supervisor as a title acceptable?
A: There is no definite reason to have a supervisor’s name on an offer letter or any requirement to have the title on the document either.
The intent of the offer letter is to welcome the new hire and to ensure that the new hire has all of the information s/he will need regarding the terms and conditions of employment. If, in your environment, putting the supervisor’s name on the document does not make sense, then feel free to leave it off the document.
We do recommend, however, that you do include a contact person that the new employee can go to for questions about the position or for any assistance the new employee may need.
Question and Answer provided by ThinkHR. Learn more about how your nonprofit can gain access to their expert HR staff here.
But how do you find the right employee? Simple. Recruit a hiring team internally before recruiting any potential staff.
The hiring team you assemble should be your recruitment backbone—helping you create the hiring timeline, outline specific role responsibilities, and conduct interviews.
Here are 6 tips to keep in mind when creating and working with your recruitment team:
Having the support of a dedicated hiring team can help speed up the hiring process, while increasing efficiency. Knowing when and how to engage your hiring staff can help you identify the best possible candidate for any potential position—giving your nonprofit the edge it needs accomplish mission objectives.
Learn more about how to select and utilize your recruitment team here.
A: Unless your business handles public safety concerns, we would encourage you to very carefully consider implementing mandatory retirement age policies, and certainly NOT to do it on a case-by-case basis.
The reason is that on a federal level, company wide mandatory retirement age policies violate the Age Discrimination in Employment Act (ADEA), except in limited circumstances. The ADEA, which applies to organizations with 20 or more employees, protects employees age 40 and older from discrimination based on their age. Prior to 1986 the age discrimination law did not protect employees over the age of 70 in the workplace, but due to the 1986 amendment to the Act, this age cap was removed. As a result, all employees over 40 years old generally are covered by the ADEA. Since this change, companies are no longer able to enforce a mandatory retirement age for all employees.
There is one exception under the ADEA (outside of bona fide reasons for retirement, such as public safety officers, etc). That exception is company executives in a bona fide executive or higher policy-making position. For example, federal law does allow mandatory retirement for a company CEO at age 65 or older under two conditions:
If the reason you are asking the question is because you are concerned with how you deal with the growing number of older workers and the potential for declining performance in old age, the government expects us not to assume that all employees of a certain age are unable to perform their jobs or will be less productive for the organization.
But if an older worker is not performing at the level of expectation, this is a performance issue that should be addressed in accordance with your company’s policies and practices as a performance issue, not an age issue. (And this should be done on a case-by-case basis).
Allow the employee the opportunity to improve through training and coaching; do not assume the older employee will not or cannot learn and adapt to change.
The way many employers are helping their older workers while making room for their younger employees is through the use of voluntary retirement programs. These programs offer all employees of a certain age within the organization a retirement package above and beyond other guaranteed retirement benefits. Voluntary retirement packages do not violate the ADEA because they provide an option (not a mandate) for the older worker to receive more (not fewer) benefits upon retirement than someone retiring or leaving the company at a younger age.
We would encourage you to work with your legal counsel to discuss other relevant regulations and requirements of voluntary retirement programs.
Question and Answer provided by ThinkHR. Learn more about how your nonprofit can gain access to their expert HR staff here.
mentation of a more civil society. Those elected for the honor “illustrates the power of people pushing society for equal access and opportunity…[as] recently it seems that the insistence for inclusion has need ratcheting up and sector leaders have responded.”
Everyone at UST wou
ld like to extend our heartfelt congratulations to those included. We’d also like to thank all of the organizations that we work with for continuing to fight the good fight and make a difference for those around them.
See the full list of innovators being recognized by this years’ Power & Influence Top 50 here.
Unfortunately, for many states, the realization came a little too late.
During the height of the Recession, almost 40 states borrowed a combined $50 billion from the Federal Unemployment Trust Administration (FUTA) to continue providing jobless benefits. This much debt required many states to make long-term changes to their unemployment systems by either charging penalties or fees to businesses or by cutting jobless benefits. Many made historic cuts to the number of weeks of aid available, but some—like New Jersey which racked up more than $1.5 billion in debt—took a long, hard look at the administration of their trust.
In New Jersey that long, hard look at the administration of their unemployment trust fund resulted in some spectacular results. Over the past four years New Jersey has identified more than 300,000 people who tried to wrongly collect benefits through identity theft, failure to report a new job, schemes, and honest mistakes. Also:
But what did New Jersey do that set them on the path to successfully rebuild their unemployment trust fund?
They updated their system.
Namely, they began using a strategy referred to as ‘identity proofing.’ With the help of LexisNexis, the state of New Jersey requires applicants to verify a wide range of personal information through a quiz on the state labor department’s website. The questions are specifically developed to be ones that the individual who owns an identity could accurately answer.
Then, using the billions of public records that LexisNexis collects, the answers—which range from what kind of car an applicant has, to who lives at their address—help weed out potential frauds.
Less than a year-and-a-half into the effort, more than $4.4 million in improper payments have already been stopped, and almost 650 instances of identity theft have been avoided.
Want to know how well your state is catching improper payments? The U.S. Department of Labor provides this state-by-state breakdown for 2013.
Read more about how New Jersey is fighting improper payments and unemployment fraud here.
A: In order to reduce the risk of being held personally liable under either a federal or state statute, it is important for HR processionals to:
In order to understand and identify potential risks, HR professionals should have a good grasp of applicable employment law, along with an understanding of their business and the ability to maintain an ethical approach. Additionally, it is critical that HR professionals feel comfortable pushing back on the company when appropriate and vocalizing when something is not right, either legally or from a company values or culture perspective.
Federal Liability
Some of the areas where an HR professional may have exposure to personal liability are:
State Liability
HR professionals may have exposure to liability under a number of state or common law statutes ranging from assault, defamation, intentional infliction of emotional distress, ignored harassment or discrimination, and more.
It is not unusual for a disgruntled employee suing an employer to seek individual liability in order to increase their chances of a settlement. Most liability insurance policies don’t cover employment law violations so it is not unusual for companies to add additional employment practice liability insurance (EPLI) to address these situations. You should determine whether your employer has such a policy and if your position and self are protected under stated company plans.
The best way for HR professionals to avoid personal liability is to:
Question and Answer provided by ThinkHR. Learn more about how your nonprofit can gain access to their expert HR staff here.
Follow these 5 easy steps to create sustainable changes within your nonprofit:
Change is what keeps nonprofits moving forward. Taking the time to foster cooperation amongst your employees is the easiest way to create lasting change—which provides ongoing opportunity for organizational growth within the nonprofit sector.
Learn more about how to gain employee support for organizational change here.
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Further, our website may contain links to other sites. Anytime you connect to another website, their respective privacy policy will apply and UST is not responsible for the privacy practices of others.
This Privacy Policy and the Terms of Use for our site is subject to change.
Although we always suggest starting your search for free or reduced cost supplies and services by talking to state and national associations (check out our 80+ association partners here), sometimes you need more.
Looking for extra technology resources?
Check out Techsoup, Google for Nonprofits, Microsoft’s Technology for Good program, the Salesforce Foundation, and Citrix, all of which provide free or discounted tech services to nonprofits.
Looking for financial management help?
Check out The Wallace Foundation, which offers helpful resources on planning, monitoring, operations, and governance.
Also check out 501Commons, which has assembled a vast library of tools & best practices for nonprofits, and the Nonprofits Assistance Fund which was specifically created with the goal of helping other nonprofits thrive.
Want to help your employees achieve their professional dev elopment goals?
The Stanford Social Innovation Review makes select webinars for professional development available for free. And, since the Review is constantly adding new things, they offer a great way to continuously access up-to-date information and resources.
Need nonperishables like apparel, books, toys, personal care products, or office and school supplies?
Good360 has been helping connect companies with nonprofits that need inventory that the retailer has found to be slow-moving, obsolete, and seasonal since 1983. Now, Good360 is considered the nonprofit leader in product philanthropy and distributes goods on behalf of America’s top brands.
Still need more?
Other sites like Grassroots.org, which provides information about free resources to help charities, provide a wide array of resources in one place from team collaboration tools to project tools to marketing and administrative tools. Similarly, the Foundation Center provides a resource called the “Nonprofit Startup Map” which localizes links to state resources on a state-by-state U.S. map.
Want more free resources? Run a quick Google Search for the term “free resources for nonprofits” and see what you come up with!