Asian American, Native Hawaiian, and Pacific Islander (AANHPI) Heritage Month is a time to honor the rich histories, cultures, and contributions of the AANHPI community. For nonprofits, it’s also an opportunity to amplify diverse voices, build stronger coalitions, and drive meaningful community impact together.
This month is more than recognition; it’s a call to action. It’s about creating spaces where voices from the AANHPI community can thrive, stories can be shared, and organizations can unite in advancing equity and inclusion. For nonprofits and community leaders, this work starts with strong collaboration, impactful resources, and inclusive workplaces.
The Role of Nonprofits in Supporting AANHPI Communities
Nonprofit organizations play a vital role in advancing the well-being of underrepresented communities. With AANHPI communities experiencing barriers such as access to healthcare, education inequality, and workplace discrimination, nonprofits can act as a bridge for support and advocacy. Here’s how nonprofits can make a tangible impact during AANHPI Heritage Month and beyond:
By taking these steps, nonprofits can ensure that their work uplifts and supports the communities they aim to serve.
Join the Movement for Meaningful Impact
This AANHPI Heritage Month, let’s not only celebrate the cultural richness and resilience of AANHPI communities but also take actionable steps to create a more inclusive and equitable environment for all.
Start building a stronger foundation for your nonprofit’s mission today. Take advantage of UST HR Workplace with a FREE 60-Day Trial to access the essential tools you need to support your workplace while driving meaningful impact.
UST HR Workplace is a cloud-based platform designed specifically for nonprofit employers aiming to foster a safe, compliant, and productive work environment. By signing up for our 60-day trial, you’ll access valuable resources that simplify managing your nonprofit. These include live certified HR experts ready to answer pressing questions, over 300 employee training courses for professional development, and thousands of downloadable forms and checklists for everyday HR operations. Additionally, you’ll find an online employee handbook builder and job description tools to attract top talent.
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Together, we can create lasting change that honors the principles of diversity and inclusion across all the communities we serve.
When people think about nonprofit organizations, they might believe that a group’s tax-exempt status means the organization doesn’t need to worry about taxes or the IRS. That misconception couldn’t be farther from the truth!
In fact, the federal government requires annual documentation from nonprofits (other than churches or certain church-related groups) to show how they’re working toward their mission and to confirm they’re following regulations established for tax-exempt entities. IRS Form 990 provides the framework for this annual reporting.
What’s included in Form 990?
Form 990 basically serves as a public report card on your organization. It details information such as:
Prospective donors often review a nonprofit’s Form 990 filings to get an idea of how the group is working toward their goals and to get a snapshot of the organization’s financial health. (If expenses such as unemployment claims or state unemployment premiums are negatively impacting your nonprofit, you can talk to UST about alternative solutions which can help significantly cut these types of expenses. It could be a smart way to demonstrate your group’s dedication to year-over-year fiscal improvement for your next 990 filing.)
Which version of Form 990 does my nonprofit need to complete?
Your organization’s annual revenue determines which version of Form 990 must be filed each year:
Form 990 is commonly supplemented by Schedules. While there are 16 Schedule options associated with Form 990, most organizations are only required to complete a few. Smaller groups may not need to submit any Schedules. If your nonprofit participates in the activity covered by a certain Schedule, it must be filed along with your 990.
Once Form 990 is filed with the IRS, does a nonprofit need to worry about state filing requirements as well?
There’s no “one size fits all” answer for this question. Nonprofit filing requirements vary by state. The IRS website includes a quick reference of state-by-state information for tax-exempt organizations.
Are there deadlines for filing Form 990?
Form 990 is due each year by the 15th day of the 5th month after the end of a nonprofit’s fiscal year. If your organization is running behind on this paperwork, you can file IRS Form 8868 to request a six-month extension.
Smaller nonprofits who use Form 990-N are not eligible for extensions but there are currently no penalties for late filing for these groups.
What happens if a nonprofit doesn’t meet their Form 990 deadline?
Meeting Form 990 deadlines is critical for tax-exempt organizations. If Form 990 is filed late, the IRS has the right to assess financial penalties. If your nonprofit’s gross revenues are less than $1,208,500, the fee is $20 per day up to a maximum $12,000 fine. If your group’s revenues are higher than $1,208,500, the fee jumps up to $120 a day with a maximum fine of $60,000.
While those fines can add up quickly, there’s an even more significant penalty for groups that fail to file Form 990 for three consecutive tax years. Nonprofits who fall into that situation automatically lose their tax-exempt status. As a result:
What are some of the most common errors that lead the IRS to reject Form 990 submissions?
The IRS can return your Form 990 filing or even reject it due to errors or missing information. They recommend reviewing the following aspects of your organization’s 990 filing to avoid this situation:
With the significant potential penalties surrounding Form 990, most nonprofits take filing this key documentation extremely seriously. Experts recommend working with your board of directors and a tax professional to help make sure your organization stays in compliance with these important regulations.
As your nonprofit gears up for the upcoming 990 filing, consider adding a strategic approach to reducing unemployment costs to your documentation. UST has assisted over 2,200 nonprofit organizations in minimizing financial exposure to unemployment claims. The savings from working with UST have enabled many organizations to fund staff merit increases, offset rising health insurance premiums, or cover expenses like wellness benefits. See how much you could save by becoming a reimbursing employer with UST by clicking the link here.
SOURCES:
“Charities and nonprofits,” IRS.gov: https://www.irs.gov/charities-and-nonprofits
“Federal Filing Requirements for Nonprofits,” National Council for Nonprofits: https://www.councilofnonprofits.org/running-nonprofit/administration-and-financial-management/federal-filing-requirements-nonprofits
“Your IRS Form 990 Questions Answered,” blueavocado.org: https://blueavocado.org/finance/your-irs-form-990-questions-answered/?gad_source=1&gclid=CjwKCAjwtdi_BhACEiwA97y8BBcZnko5Bt0pKgphXCP99p3pCvcOTnUhgCIQLc1zPLB5BOJeFJIdqxoCnmYQAvD_BwE
Tax season can be a daunting time for nonprofit organizations. Between managing tight budgets, juggling employee needs and fulfilling your mission, handling unemployment costs and HR responsibilities can feel overwhelming. That’s where UST comes in. For over 40 years, UST has specialized in helping nonprofits save time and money, allowing you to focus on what matters most—making a difference in your community.
What is UST?
UST is a leading workforce solutions provider dedicated to serving nonprofit organizations. With over 2,200 nonprofits putting their trust in UST, we provide tailored programs and services designed to save money, streamline unemployment claims, and optimize HR operations. By leveraging UST’s expertise, nonprofits gain a strategic advantage that enables them to improve cash flow and reduce administrative burdens.
Whether you are managing state unemployment taxes or handling complex HR needs, UST offers a variety of solutions to simplify tax season and promote long-term financial stability. Here’s how UST can help your nonprofit thrive.
The Benefits of Partnering with UST
1. Unparalleled Savings on Unemployment Costs
One of UST’s standout offerings is the ability to help nonprofits opt out of state unemployment taxes by becoming reimbursing employers. Nonprofits that qualify can shift from paying state taxes to reimbursing actual unemployment costs dollar-for-dollar. This switch has proven to save organizations up to 60% on unemployment expenses in their first two years with UST. The saved funds are then held in a reserve account, creating a financial asset nonprofits can use for future planning.
2. Expert Claims Management
Handling unemployment claims can be a complex and time-consuming process. UST’s expert claims administrators manage the entire process for you—from assisting with investigations to providing hearing representation. Their online tools also allow you to monitor claims, forecast expenses, and ensure compliance with state and federal laws. This ensures your nonprofit is not overpaying or held back by costly errors.
3. Rate Forecasting for Financial Planning
With UST, you gain access to tools designed to help manage cash flow and budget effectively. Our rate forecasting capabilities provide insight into how unemployment tax changes may make an impact on your organization, so you can plan confidently.
4. HR Support Tailored for Nonprofits
Between compliance requirements and employee needs, HR management can be tricky for nonprofits. UST offers comprehensive HR support through a cloud-based platform, giving you access to:
By adding capacity to your HR team, UST allows you to focus on your mission while ensuring your workforce operates efficiently.
5. Award-Winning Outplacement Services
UST also supports nonprofit staff transitions with award-winning outplacement services. This includes career coaching, resume assistance, interview prep, and more. These services are crucial for nonprofits navigating layoffs or helping employees’ transition, all while minimizing unemployment costs.
6. Peace of Mind with Full Coverage
For nonprofits looking for extra protection, UST’s fully insured program, UST Secure, offers first-dollar coverage for unemployment claims. This ensures your organization’s financial stability even during unexpected workforce changes.
How UST Helps During Tax Season
Tax season is the perfect time to assess your organization’s financial efficiency. Here are a few ways UST simplifies the process:
Why Nonprofit Leaders Choose UST
Nonprofit leaders across the country have experienced transformational benefits from working with UST. Here’s what some of them have to say:
“UST provides so much more than an improved process for handling UI costs. Their scope of services not only saves money but makes the process so much more manageable, especially from an HR perspective. UST truly understands nonprofits!” — Pathways PA, Inc.
“We are a relatively small organization without the resources to have a fully staffed administrative team. Utilizing UST and all its services has been a tremendous help!” — Georgia Center for Nonprofits
By delivering customized solutions, UST enhances operational efficiency and creates meaningful financial impact for hundreds of nonprofits every year.
Get Started with UST Today
Simplify tax season and protect your nonprofit’s financial health with UST’s expert support. Whether you’re ready to become a reimbursing employer or simply want to enhance your HR capabilities, UST has a program to meet your needs.
Next steps:
Fill out our Free Savings Analysis Form to see how much your nonprofit could save (it only takes a few minutes!). Tax season does not have to be complicated. Partner with UST to save money, reduce risk, and increase your operational efficiency.
Empower your nonprofit to do more with UST. Because every nonprofit deserves a trusted partner.
As a nonprofit organization, your budget probably doesn’t allow for big cash bonuses or expensive rewards. But that doesn’t mean you can’t provide meaningful recognition that incentivizes your MVPs. In fact, sometimes the “no cost” incentives mean the most to your employees.
Here are nine ideas to help you provide solid recognition to MVPs – on a nonprofit budget.
1. Praise in one on ones. Employees want to feel that their contributions matter and that someone sees the efforts they put into their jobs. Calling out an employee’s “extra mile” work, acknowledging milestones and generally praising the everyday contributions they add can be a great way to reward employees – especially for introverts who might not feel comfortable in the spotlight.
2. Praise in staff meetings. It’s not a secret. You probably also have employees who yearn for the spotlight. While praise in their one on ones is good, they’ll feel even more rewarded when you highlight their contributions in public during staff meetings. Consider building a team kudos section into staff meetings to help build opportunities to highlight achievements and milestones.
3. Send handwritten notes. It may seem old-fashioned but the power of a small handwritten note can be significant. It’s not uncommon for employees to keep them and reread the “kudos” message long after their receipt. It only takes a few minutes to write a congratulations or thank you message. But the impact lasts long after it’s sent.
4. Bring in surprise treats. Ordering a delivery of donuts, cookies or some other treat for a Friday afternoon can bring a big boost to morale – especially after your team pulls off a big event or meets a significant milestone. This thoughtful surprise can build team bonding at an inexpensive cost. The camaraderie built around enjoying surprise treats can help your team feel rewarded and see that their efforts are recognized.
5. Give extra time off. Rewarding top performers with extra time off can be a smart way to build loyalty within a nonprofit. Consider an employee who recently finished a big project. Giving them Friday afternoon off costs your organization nothing. But those extra “time off” hours can build a world of loyalty.
6. Award work from home days. Work/life balance can be highly motivating – especially for employees in nonprofit settings. Recognizing extraordinary efforts with work from home days can be an easy way to reward high performers by giving them the flexibility they may need to handle family situations at no cost to your nonprofit.
7. Prime parking spot. Awarding a “VIP” parking spot can be a smart way to recognize employees who go above and beyond in their duties. Be sure to put up a sign that clearly marks the spot as reserved for the VIP employee. Then make it a priority to rotate the winners of the spot between high performers and more junior employees who exceeded expectations during certain events. The goal is to build the perception that anyone within the nonprofit – no matter what their job – could win this coveted parking spot.
8. Lunch with leadership. Especially for lower-level employees, having the opportunity to be heard by senior leadership can be a significant reward. First, it immediately serves as recognition for their contributions. Then it allows them to proactively share ideas or insights that might help senior leadership better understand organizational issues or find new ways to approach challenges the nonprofit may be facing.
9. Employee of the month award. Within a nonprofit, one of the most powerful morale-boosting strategies is recognition. Building an “Employee of the Month” program can be one of the most successful. Creating a prominent “Employee of the Month” display on a bulletin board helps show your employees and the people you serve that you’re recognizing the efforts of people who go the extra mile for your organization.
Be sure to prominently name the person who earned the reward. Display a photo of them. Include a short paragraph summarizing the reasons they won that month’s recognition. Much like the VIP parking spot recognition, it’s important to make sure your organization recognizes workers across the spectrum of your nonprofit.
As a nonprofit organization, boosting employee morale on a budget can be a great way to retain top performers and attract new superstars. If you’d like more ideas for rewarding employees, take advantage of the UST HR Workplace – a full suite of tools powered by Mineral that can help you find even more ways to reward top performers on a budget. Start your free 60-day trial to access articles and checklists that can help you build a culture of recognition within your nonprofit.
SOURCES:
“From Praise to Profits: The Business Case for Recognition at Work,” workhuman.com, 3/28/23
“22 Free Employee Recognition Ideas That Actually Work,” selectsoftwarereviews.com, 11/29/24 https://www.selectsoftwarereviews.com/blog/free-employee-recognition-ideas
“5 Budget-Friendly Employee Recognition Ideas,” marketinginnovators.com https://www.marketinginnovators.com/blog/5-budget-friendly-employee-recognition-ideas
Nonprofits face unique challenges when it comes to staffing. Limited or tight budgets, lean teams, and high-impact missions often mean employees are stretched thin. Despite these challenges, these dedicated individuals consistently invest their time, effort, and passion into driving meaningful change.
Yet, even with such dedication, nonprofit leaders can overlook one crucial aspect of maintaining a productive and motivated workforce—employee appreciation. Here is why it matters and how it can make a significant impact to your organization.
The Ripple Effect of Employee Appreciation
The importance of employee appreciation is far-reaching, and the evidence backs it up. According to the American Psychological Association, when employees receive appreciation at work, 93% feel valued and motivated to give their best, and 88% report being engaged. Organizations with a strong appreciation culture experience higher employee engagement, better retention rates, and enhanced overall performance. For nonprofits, where budgets and recruitment resources are often limited, showing employees that they are valued can be a game-changer.
Some benefits include:
Easy Ways to Show Your Nonprofit Team You Care
Appreciation does not have to be expensive; it’s about making employees feel seen and valued. Here are ways to incorporate employee appreciation into your nonprofit culture:
1. Celebrate Milestones: Recognize employee work anniversaries, birthdays, or major project achievements. A handwritten note, small gathering, or public acknowledgment can go a long way.
2. Offer Opportunities for Growth: Provide access to training programs, conferences, or mentorship opportunities. Investing in the growth of your employees shows that you value their future as much as their present efforts.
3. Encourage Transparent Communication: Sometimes, the simplest way to appreciate an employee is to openly acknowledge their contribution in meetings or reports. A quick “thank you for your hard work” can be influential.
4. Introduce Flexible Benefits: Work-from-home perks, mental health days, or schedule flexibility can show your staff that you value their well-being just as much as their work.
5. Recognize Their Impact: Tie their efforts directly to your nonprofit’s mission. For example, instead of saying, “Great work on the fundraiser,” highlight how their work helped feed 500 families in the community.
How UST HR Workplace Can Help
Building a culture of appreciation takes consistency and the right tools. With UST HR Workplace, nonprofit managers and HR professionals have everything they need to streamline employee engagement and recognition. This cloud-based platform offers tools, templates, and trainings designed specifically for nonprofits to create a safe, compliant, and productive workplace. Strong employee appreciation leads to a more connected, motivated, and efficient nonprofit staff.
Sign up for UST HR Workplace’s Free 60-Day Trial and unlock the tools you need to build a culture of gratitude that keeps your team engaged and your impact growing.
Show your workforce they are valued. It starts with you!
Source:
https://front.com/blog/thanks-the-importance-of-appreciation-and-gratitude-in-the-workplace
Nonprofit organizations improve communities by providing impactful services, including everything from educating, sheltering, healing, nurturing and so much more. Nearly everyone in the United States has benefited from a nonprofit organization in one way or another. The roughly 1.3 million nonprofit organizations in the U.S. need assistance to operate and help as many people as possible.
Internship programs offer numerous benefits to nonprofit organizations. Interns provide much-needed assistance, unique skill sets and fresh ideas. Internships can also lead to new hires that help the organization operate and grow for years to come. Even interns who do not become full-time employees often remain proponents of the organization.
There’s no denying that nonprofit internships are valuable, but finding the right interns can be a challenge. Discover how you can recruit and hire interns who will have a positive impact on your organization through their hard work and unique skills:
Where to Locate Your Nonprofit Interns
Nonprofit internships offer many benefits to the organization, as well as to the interns themselves. However, locating the right recruits may feel like finding a needle in a haystack at times. The following are several places to find quality recruits, so you can spend less time searching and more time offering your much-needed services.
Tips for Hiring Interns
How you hire interns can have a significant impact on their experience at your nonprofit organization. The following are a few effective tips to help ensure your potential interns understand what the position entails and how the internship can be mutually beneficial.
UST offers virtual HR solutions for organizations that don’t have full-time HR departments. We provide a complete range of HR resources to resolve HR issues quickly and smoothly. Our solutions support the unique needs of nonprofits, so you can stop worrying about HR concerns and focus on extending your organization’s positive impact.
For more insight into human resource best practices for nonprofits, join our newsletter!
Sources:
https://www.volgistics.com/blog/how-to-recruit-nonprofit-interns
https://www.councilofnonprofits.org/about-americas-nonprofits/nonprofit-impact-communities
Every February, Black History Month serves as a powerful reminder of the profound contributions African Americans have made to history, culture, and society. For nonprofits, this observance presents an important opportunity to both honor Black history and actively promote diversity and inclusion within their own organizations.
But how can nonprofit leaders go beyond surface-level acknowledgment to make a lasting impact? Here, we’ll explore meaningful ways nonprofits can celebrate Black History Month while building an inclusive workplace that aligns with their values and mission.
Black Generosity and Charitable Giving
Did you know? Despite the vast wealth gap created by systemic inequality, Black Americans give the largest share of their wealth to charity compared to all other racial or economic groups in the United States. Nearly two-thirds of African American households donate to organizations and causes, contributing an astounding $11 billion each year.
A study conducted by the Urban Institute revealed a remarkable finding about Black philanthropy. Since 2010, Black families have contributed the largest proportion of their wealth — including savings, used cars, land, and investment accounts — to charities across all racial or ethnic groups in the dataset.
What’s even more inspiring is that 28% of Black donors report household incomes below $50,000 a year, yet they are contributing a higher proportion of their income to charity than any other racial group. This demonstrates the extraordinary culture of giving within Black communities, often rooted in values of mutual aid, collective growth, and community solidarity.
For nonprofits, understanding this spirit of philanthropy means building genuine, meaningful connections with the Black community. Recognizing and celebrating this generosity during Black History Month can strengthen trust between organizations and constituents while advancing shared missions.
How Nonprofits Can Celebrate Black History Month
1. Highlight Historical Contributions: Share stories of Black leaders or organizations that have had a profound impact on your nonprofit’s field or mission. Use internal newsletters, team meetings, or social media to educate and inspire your staff, stakeholders, and community.
2. Support Black-Owned Businesses & Nonprofits: Use this time to uplift Black-owned businesses or partner with local, Black-led nonprofits. Whether you’re seeking vendors, collaborators, or event speakers, this is an impactful way to actively support the community.
3. Host Educational Workshops or Panels: Invite speakers, historians, or authors to lead workshops or discussions on Black history, systemic inequality, or contemporary issues. Providing learning opportunities emphasizes your commitment to fostering understanding among staff and stakeholders.
4. Create a Volunteering Initiative: Organize volunteer drives for staff to support Black-led community organizations or causes tackling racial inequalities. This not only strengthens ties with your community but also demonstrates your organization’s dedication to long-term equity.
5. Review & Advance DEI Initiatives: Take the time to examine your nonprofit’s Diversity, Equity, and Inclusion (DEI) strategies. Use Black History Month as a catalyst to revisit policies, identify gaps, and ensure your organization is building a welcoming and inclusive workplace for all employees.
As nonprofit leaders, it’s crucial to serve diverse communities, beginning with fostering awareness, respect, and representation within your organization. Celebrating Black History Month goes beyond honoring the legacy of Black leaders, innovators, and changemakers; it also enhances your inclusivity initiatives and boosts staff engagement. When your team sees that your nonprofit prioritizes equity and values diverse contributions, it fosters a stronger workplace culture, greater employee satisfaction, and a deeper connection to your mission.
Navigating the complexities of today’s HR landscape to create an equitable workplace can be challenging. That’s where UST HR Workplace comes in. This cloud-based platform is specifically designed for nonprofit employers, offering tools, templates, and training to cultivate safe, productive, and compliant environments. With UST HR Workplace, your organization can concentrate on hiring and retaining top talent while minimizing liability risks.
Discover how UST HR Workplace can empower your team to stay compliant and productive. Sign up for a FREE 60-day trial today and take the first step towards a stronger, more inclusive workplace culture!
*Recent executive orders from the Trump administration have significantly impacted nonprofits engaged in DEI initiatives, creating new challenges and uncertainties for these organizations. We stand with nonprofits engaged in all aspects of community and social service and our mission is to support your organization with HR tools and money-savings unemployment solutions to help mitigate some of the uncertainty.
Source
https://www.urban.org/urban-wire/despite-racial-wealth-gap-black-philanthropy-strong
https://www.tides.org/blog/five-facts-to-know-about-black-philanthropy-strong
Many nonprofits report that some of their strongest leaders are those who were “grown within” their organization. This internal leadership development, however, generally doesn’t happen by accident. Many of the most successful nonprofits have built their own roadmap for strategic leadership development.
By identifying the rising stars within your organization, you encourage team members to build new skills – both within their current role and by cross-training in other functions. This proactive approach to development:
How to find your nonprofit’s future leaders
As a leader within your organization, you’re most likely juggling multiple responsibilities. That’s why it’s important to share the job of “leadership talent scout” with other senior team members.
Consider adding a line item to senior staff meetings encouraging these leaders to highlight ways their direct reports or other staff members have recently stepped up. Managers with direct day-to-day staff interaction often value the opportunity to sing the praises of their team members.
This addition to your meetings can be a simple way to identify future leaders. Some staff members may shine in situations where they can jump in and tackle an urgent situation. Introverted team members, on the other hand, may stand out because their dependable advice and calm suggestions paint them as a co-worker others turn to with questions. Both types of future leaders can be invaluable.
Be sure to keep track of the staff members making these extra mile contributions – either in your own notes or by asking that they be included in meeting notes. Afterward, consider sending a short email to the individual thanking them for going above and beyond. This type of praise costs your organization nothing but is often highly valued by the staff member you recognized.
Over the course of a few senior team meetings, you’ll likely see a few names that consistently earn accolades from their direct supervisors. Consider involving these individuals in future leadership development efforts.
UST Workforce Solutions offers a complimentary trial to UST HR Workplace – a full suite of tools powered by Mineral that can give you additional ideas for identifying future leaders. Start your free 60-day trial to find helpful articles, templates, and checklists to help your organization grow tomorrow’s leaders.
Building strategic leadership opportunities on a nonprofit budget
Plotting a roadmap for your organization’s leadership development doesn’t require a significant budget. Many of the best leadership training opportunities can be incorporated at little or no cost by proactively engaging key individuals in challenging opportunities.
As your future leaders make their way through your organization’s leadership development roadmap, senior managers or supervisors should be encouraged to delegate smaller tasks to these individuals and monitor their performance. Ideally, you want to see them taking initiative on these responsibilities, set up a plan, project a positive attitude toward the team members they’re working with, and clearly communicate with the team and other stakeholders.
Once your leaders of tomorrow master lower-level projects, they can then step up to more significant responsibilities. In recognition of a team member’s growing leadership, many nonprofit organizations award these future leaders a “senior” title, which helps build a career path until a more elevated promotion opportunity becomes available.
If you’re interested in additional leadership training opportunities for your organization, take advantage of the 60-day free trial of UST HR Workplace. You’ll find 300+ on-demand training sessions to help motivate your nonprofit’s leaders of tomorrow.
SOURCES:
“Nonprofit Leadership – The Ultimate Guide For A Real Difference,” donorbox.org, 12/3/24
“6 Leadership Development Goals to Prioritize in Your Nonprofit,” dickersonbakker.com, 7/12/23
Effective communication is the backbone of any successful organization, but for nonprofits, it’s even more critical. With teams often juggling multiple roles, limited budgets, and high-stakes missions, healthy communication can mean the difference between achieving your goals or falling short. By fostering a culture of openness, active listening, and collaborative dialogue, nonprofit leaders can create an environment where both their teams and their missions thrive.
Why Communication Matters in Nonprofits
Unlike traditional workplaces, nonprofits encounter distinct challenges. Teams often operate in high-pressure environments, balancing passionate stakeholders and limited resources. Poor communication can exacerbate these challenges, leading to misunderstandings, inefficiencies, and even conflict. On the contrary, a culture of healthy communication can boost morale, improve productivity, and foster stronger relationships—both internally and externally.
The Benefits of Healthy Communication
We’ve laid the groundwork for why a thriving communication culture is essential. Now, let’s unlock its potential. Below are actionable strategies to build a communication culture that empowers your nonprofit and drives impactful results.
1. Lead by Example – Leadership sets the tone for communication within any organization. If you model transparency, active listening, and respect in your interactions, your staff will follow suit. Make it a habit to communicate your vision clearly, set expectations, and regularly check in with your team.
Try using an open-door policy to make employees feel comfortable sharing ideas, concerns, and feedback. Leadership workshops on effective communication can also be a worthwhile investment.
2. Create Channels for Open Dialogue – Healthy communication revolves around having safe and accessible platforms for discussion. Teams in nonprofits often vary in size and location, so adopting diverse communication channels—from regular team meetings to digital collaboration tools—can ensure everyone remains connected and on the same page.
Schedule weekly or biweekly check-ins to provide space for updates, feedback, and questions. Pair these with platforms like Slack or Trello for day-to-day collaboration.
3. Prioritize Active Listening – Listening is just as critical as speaking. Actively listening to your team reduces misunderstandings and shows employees that their opinions and emotions are valued. This can cultivate a stronger sense of belonging and respect among staff, which leads to higher morale and better teamwork.
When engaging with employees, repeat or paraphrase what they’ve said to confirm understanding. Avoid interrupting or rushing them during discussions.
4. Establish Clear Processes for Conflict Resolution – No organization is immune to conflicts, but the way they’re handled can either build or break team cohesion. Creating structured approaches for conflict resolution ensures that every issue is addressed fairly, strengthening trust and unity across your organization.
Develop a set of guidelines for handling disputes and train team members in conflict resolution techniques. Encourage mediation led by a neutral third party when necessary.
5. Share Tactics for Better Communication – Make communication training an ongoing part of your organization’s professional development. Whether it’s teaching staff how to give constructive feedback or how to adapt communication styles across cultural and generational divides, providing these tools will empower your team to communicate effectively and empathetically.
Host quarterly workshops or provide access to online courses on effective communication skills tailored to nonprofit workplaces.
6. Celebrate Wins and Acknowledge Efforts – Acknowledgment and gratitude go a long way in building positive workplace communication. Regularly celebrate milestones, both big and small, to create a culture that values contributions and fosters motivation.
Make a lasting impression by recognizing individual and team achievements. Celebrate successes during meetings, share them in company-wide emails, and consider sending personalized thank-you notes.
7. Collect and Implement Feedback – Lastly, fostering healthy communication means being open to feedback—and acting on it. Regularly solicit input from your team on how communication processes could improve. Doing so not only strengthens trust but also leads to continuous organizational growth.
Distribute anonymous surveys to capture honest feedback on organizational communication. Follow up by implementing changes and sharing the outcomes with your team.
Building a culture of healthy communication in your nonprofit isn’t just about getting people to talk. It’s about nurturing understanding, building trust, and empowering your team to collaborate effectively toward a shared goal. By being intentional with communication practices, you can set the foundation for a workplace where challenges are met with solutions, and everyone—from team members to the community you serve—feels valued and heard.
At UST, we’re dedicated to empowering nonprofits with the tools and strategies they need to thrive. By cultivating better communication within your team, you can build a stronger culture that propels your mission forward. If you’re ready to take the next step, sign up for UST’s FREE 60-day HR trial today. Gain instant access to 300+ employee training courses and see how we can help your organization succeed.
As the year draws to a close, holiday parties and celebrations mark the end of another year. While it’s important to take time to recognize those milestones, preparing your nonprofit from a legal standpoint can help position your organization for a great start in the new year.
Verify Corporate Compliance
A quick review of your organization’s bylaws to make sure they reflect the current state of your nonprofit can be a good way to get started. Think about whether new initiatives may be stretching your bylaws in unintended ways. If so, consider working with your board of directors to adjust the bylaws to better address your nonprofit’s evolving mission.
Prepare For Tax Reporting
The IRS has stepped up audits with the incorporation of new rules surrounding full-time, part-time and overtime employees. Recent changes have adjusted the salary threshold for employees who are eligible for overtime payments.
Starting on January 1, 2025, the threshold salary for exempt employees to avoid overtime requirements will be $58,656. This increase in the salary threshold may mean more of your organization’s employees qualify for overtime – which can significantly impact your nonprofit’s budget.
It’s important to take note of employees who may be reaching this salary limit and to think creatively about how to manage their compensation in a way that values their contributions to your organization but still helps your nonprofit avoid overtime costs.
Another way to avoid running afoul of these changing regulations is to consider revising employee contracts to specifically state that overtime hours must be approved in advance. This can help your organization proactively manage overtime situations and encourage managers to be more mindful of circumstances that may lead to excessive overtime for key workers.
In addition, programs like UST Trust allow you to opt out of the state unemployment tax system and instead reimburse the state for your actual unemployment claims, dollar-for-dollar. UST assists you through the enrollment process, provides expert claims management, and helps you save money for anticipated unemployment costs in a reserve account owned by your organization as a financial asset.
UST can evaluate your unemployment claims history, number of employees, and tax rate information (if not yet reimbursing). Simply complete UST’s Free, no-obligation Savings Evaluation Form.
Contract Reviews and Renewals
One of the most common situations faced by nonprofit organizations is misclassifying a person as a contract worker rather than an employee. This can be especially fluid as you work with someone over multiple years on long-term projects. A person’s status as a contract worker could morph over to that of an employee without your organization necessarily noticing the change.
As a result, it would make sense to take a second look at the people your nonprofit categorizes as contract workers to ensure they still fit that definition according to the IRS. The six areas to consider are:
Performance Evaluations
The end of the year is an opportune time to conduct employee performance evaluations. Even if your organization’s fiscal year concludes mid-year, December offers a valuable chance to check in with employees, provide feedback on their performance, and address any challenges proactively.
SHRM (Society for Human Resource Management) recommends doing mid-year reviews to help build employee engagement and to also help avoid end-of-year “surprises.”
Bringing it all Together
Positioning your nonprofit for success in the new year can be easy when you take a few extra steps in Q4. Whether it’s thinking about corporate compliance or reviewing your employee tax issues, time spent now can pay big dividends when it comes to getting ready for 2025.
If you’re looking for specific tax guidance when it comes to employee classifications or want more details on how taxes apply in your state, sign up for a free 60-day trial of UST HR Workplace!
SOURCES:
https://nonprofitresources.us/2023/12/07/navigating-year-end-checklist
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UST maintains a secure site. This means that information we obtain from you in the process of enrolling is protected and cannot be viewed by others. Information about your agency is provided to our various service providers once you enroll in UST for the purpose of providing you with the best possible service. Your information will never be sold or rented to other entities that are not affiliated with UST. Agencies that are actively enrolled in UST are listed for review by other agencies, UST’s sponsors and potential participants, but no information specific to your agency can be reviewed by anyone not affiliated with UST and not otherwise engaged in providing services to you except as required by law or valid legal process.
Your use of this site and the provision of basic information constitute your consent for UST to use the information supplied.
UST may collect generic information about overall website traffic, and use other analytical information and tools to help us improve our website and provide the best possible information and service. As you browse UST’s website, cookies may also be placed on your computer so that we can better understand what information our visitors are most interested in, and to help direct you to other relevant information. These cookies do not collect personal information such as your name, email, postal address or phone number. To opt out of some of these cookies, click here. If you are a Twitter user, and prefer not to have Twitter ad content tailored to you, learn more here.
Further, our website may contain links to other sites. Anytime you connect to another website, their respective privacy policy will apply and UST is not responsible for the privacy practices of others.
This Privacy Policy and the Terms of Use for our site is subject to change.