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Put More Time and Funds Back Into Your Mission

When it comes to funding unemployment insurance, nonprofit employers have two options: pay into their state-rated tax system (a pooled system from which all employers’ claimants are paid), or directly reimburse the state dollar-for-dollar for only the unemployment claims paid out to their former employees.


UST offers a variety of programs that can best accommodate both tax-rated and reimbursing employers needs and these can be invaluable solutions to your organizations for on-going pain pointshelping you to refocus your funding and employee bandwidth on the communities you serve.

UST —More than Unemployment Claims Administration

In addition to providing nonprofits savings upwards of 60% on unemployment costs, UST offers a wide variety of workforce solutions including:


  • E-file capabilities and expert claims advice
  • 100% hearings representation to protest improper claims
  • Certified HR personnel through a live hotline and compliance platform
  • Hundreds of online HR tools, templates and employee training courses
  • Outplacement and career transition services
  • Fully underwritten program

On average, UST’s investment returns cover the program administration costs for over half of program participants. Plus, the UST HR Workplace, powered by ThinkHR, delivered more than $1 million dollars in value-added services last year alone.

Submit a Free Program Evaluation

If you’re a 501(c)(3) nonprofit with 10 or more employees, submit a free Program Evaluation today, and a dedicated UST Workforce Consultant will help determine which program is right for your organization.


Largest and Lowest-Cost Trust Nationwide

Since 1983, UST has been providing unemployment and workforce solutions that help 501(c)(3) nonprofits reduce costs and strengthen their missions. As the largest unemployment trust in the nation, UST currently serves nearly 2,200 nonprofit members. Collectively, UST members save more than $35 million dollars in unemployment claims annually.


UST Mission: "Providing nonprofits with workforce solutions that reduce costs and strengthen their missions.”

Founded by nonprofits for nonprofits, UST works diligently to help participating nonprofits save significant time and money by providing them the tools they need to prepare for claims volatility, streamline unemployment procedures and ensure compliance with state regulations.

UST Senior Management


Donna Groh has served as Executive Director of the Trust since 2009. Donna is responsible for the effective management of UST and manages relationships between UST and its service providers to ensure that they are meeting both contractual obligations and Trustee requirements. Prior to UST, Donna served as Executive Director of Toastmasters International, an organization with nearly 250,000 members in 92 countries worldwide. She also previously served as Director of Operations and Business Development with the American Association of Critical-Care Nurses and VP/COO of the Irvine Medical Center.



Andrew Dowen joined UST in 1997 and serves as Senior Vice President and Chief Financial Officer. Under his direction, our Corporate Finance Division has achieved high performance in corporate treasury management, financial reporting, and audit management. In addition to overall planning, development and management of our  financial systems, he is also responsible for premium accounting, billing, licensing, risk management, and compliance. Andrew is currently the Board President of Hearts Therapeutic Equestrian Center in Santa Barbara, CA.



Cheryl Jones joined UST in 1997 and serves as the Director of Strategic Accounts. Cheryl is responsible for new business partnerships with state and national nonprofits and the continued growth and success of the UST program. She is one of the key people representing UST and works with the 80+ UST partners to make sure nonprofits around the country know their options when it comes to funding unemployment.



Adam Thorn has served the members of the Trust since 2007. As AVP of Operations, Adam is responsible for the financial, operational, customer service and enrollment needs of the UST program. Prior to joining the UST leadership team, he served as the Operations and Sales Manager for a major electronics retailer. Adam is a graduate of the University of California, Santa Barbara with a Bachelor's of Arts degree in Business Economics with an emphasis in Accounting.



Lauren Toups serves as the Equifax Account Executive, in partnership with UST, providing Unemployment Claims Services to its members. Lauren is responsible for consulting with UST regarding unemployment liability and savings opportunities, evaluating the needs and providing direct support to members. Prior to this role, Lauren served as an Unemployment Claims Operations Manager where she managed a team of Claims Consultants that provided comprehensive client services for over 400 clients including top national Retail, Educational and Healthcare organizations.  




UST Board of Trustees

UST Trustees are elected by participating member organizations and serve staggered three-year terms. Each trustee has extensive nonprofit and leadership experience and works for an established nonprofit organization. The current Board of Trustees includes:  






More than 80 Leading Nonprofit Associations Endorse UST

Our Affinity Partners represent nonprofit associations from all over the country who are dedicated to educating their members about the UST mission and how it can serve the nonprofit community. 



Access our complete list of Associations here