Choose UST

Solutions that support nonprofits' unique missions and needs.

  • UST Trust

    UST provides 501(c)(3) nonprofits who have 10 or more employees an alternative to paying state unemployment taxes.

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  • UST Support

    UST Support is an ideal option for nonprofits that are confident in managing their own cash reserves and investment strategies.

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  • UST HR Workplace

    Nonprofits need constant, reliable human resources expertise. HR Workplace, powered by ThinkHR, provides on-demand resources.

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  • UST Secure

    UST Secure is an insurance solution that provides nonprofits with funding protection and an invaluable sense of security.

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Reduce Unemployment and HR Liability

Asset Protection & Savings

Asset Protection & SavingsClaims ManagementOutplacement & Career Transition ServicesHR Workplace

Unemployment claims are unavoidable. But you can still protect your assets and cashflow from unexpected volatility as a reimbursing employer through UST.

Our actuarial model helps predict claims activity so funds are available when you need them most. And with convenient, quarterly deposits, you can budget accordingly. 

Unlike traditional insurance or taxes, the funds deposited with UST remain the asset of your organization and can help offset your entire cost of membership. 

UST regularly reviews member accounts for excess funding. Beginning in your third year of participation, any excess funds identified are refunded to your organization. You can request a check or use the funds as a credit against future deposits. Your money continues to work for you!

Sudden, large layoffs can feel catastrophic. With UST you're protected. If UST members face claims charges that exceed their reserve balance, UST will temporarily cover the excess and give your organization one year to reimburse your fund. In addition, UST's stop-loss protection can offset your claims cost when annual claims cost exceed certain payroll-based thresholds. UST is designed to ensure that unemployment volatility never threatens your mission!

Claims Management

From e-filing unemployment claims to representation at protest hearings, UST Trust has you covered. UST's dedicated claims administrator follows your claim from the day it's filed—leaving you with a simple, worry-free process.

Experienced in state-specific law and regulatory knowledge, UST's claims representatives help nonprofits navigate complex questions, attend all hearings with your organization, help prepare documentation and testimony and even deliver opening and closing statements—helping your nonprofit win more claims and save significantly on unemployment costs.

With 24/7 access to UST's state-of-the-art online claims dashboard, nonprofits can view their claim status, pending to-do items and reports, all conveniently located in one place.

Let us help you make unemployment claims administration a simple and worry-free process. 

Outplacement & Career Transition Services

Helping former employees find work sooner directly impacts your bottom line. Every week of unemployment liability removed is a direct reduction in your costs.

With UST’s Outplacement & Career Transition Services, powered by CareerArc, you can help your employees find work up to 73% faster—boosting their confidence and reducing time in unemployment.

UST Trust members automatically receive access to CareerArc’s award-winning Silver Edition. This provides any selected former employee six months of access to: professional career coaches, interactive resume builder, a job search platform, social media account integration, and best practice tips and tools.

Offering outplacement services can help foster goodwill and avoids potential litigation, while reducing claims duration—a win-win for you and your former employees.

UST HR Workplace

UST helps nonprofits avoid wasting valuable time researching HR questions, creating employee handbooks from scratch, or staying up-to-date on the latest labor laws and regulatory changes. The UST HR Workplace, powered by ThinkHR, provides nonprofit employers with the vital resources they need to create a safe, compliant and productive workplace.

Live HR Hotline

When it comes to HR issues, there is no substitute for talking with an expert. With the UST HR Workplace, nonprofits can access certified HR Advisors through a live hotline. Whether offering a second opinion, researching an answer, or coaching organizations through workforce issues, these HR experts are there when you need them.

Thousands of Downloadable Documents

No more creating HR forms from scratch or researching rules for ACA, FMLA, overtime, and employee classification. The UST HR Workplace provides nonprofits thousands of downloadable forms, documents, tools, and checklists. Dynamic resources allow nonprofits to create and update handbooks, search for state-specific laws, and receive the latest news on changing regulations to help ensure full compliance.

On-Demand Employee Training Courses

Want over 200 of the most-requested online employee training courses... at no additional cost? The UST HR Workplace users have the ability to administer courses to employees and get updates on their progress on a number of topics, including workplace safety, ethics, harassment and discrimination, project management, managing and developing employees, and much more!

Why risk a single lawsuit or compliance penalty? The UST HR Workplace is included with all UST programs, and can be purchased a-la-cart for a low monthly cost. Start your free 30-day trial today!

If you're interested in the unemployment and risk management tools, but want to maintain full control of your own funding, check out our UST Support program! If you're interested in both the cash flow protection and cost-saving tools—but would like a more conventional insurance option—then check out our UST Secure program!

Workforce Solutions for Nonprofits with Stable Operating Funds

 

UST Support provides many of the same resources and benefits as the UST Trust solution, with a few significant distinctions. Participants in this program have access to UST’s most popular unemployment and HR management tools, but do NOT deposit funds into a UST-managed reserve. This offers organizations more control over their protection, deficit funding, and bond placement.

UST Support is an ideal option for nonprofits with their own well-managed cash reserves and investment strategies, who want to maintain control of their organization's funding and cash flow strategies.

What’s the best way to determine which solution is right for you? Complete our free cost analysis.

 

Claims Management & Administation Appeals Hearings Representation Actuarial Forecasting of Claims HR & Outplacement Support

Claims Management & Administration

UST makes unemployment claims management and administration a worry-free process. From e-filing unemployment claims to representation at a claims hearing protest, our unemployment experts provide nonprofits often needed back office support. Nonprofits have 24/7 access to UST’s state-of-the-art online claims dashboard,  and can view their claim status, pending to-do items and reports, all at the click of a button.

Appeal Hearings Representation

Our hearing representatives are well-versed in state-specific laws and regulations. They help nonprofits navigate complex claim questions, prepare documentation and testimony, attend all hearings with the organization, and even deliver opening and closing statements to assist nonprofits in winning unemployment appeal hearings when benefits aren’t warranted.

Professional Actuarial Forecasting

For reimbursing participants, our professional actuarial services assist participating members in projecting their unemployment benefit claims costs based on proprietary custom designed models.  As Reimbursing employers, members' unemployment claims data is reviewed to create an actuarial projection of expected claims cost.

Outplacement & Career Transition Services

With UST’s Outplacement & Career Transition Services, powered by CareerArc, you can help your employees find work up to 73% faster—boosting their confidence and reducing time in unemployment. UST Support members automatically receive unlimited access to CareerArc’s award-winning Silver Edition.

This provides any selected former employee six months of access to: professional career coaches, an interactive resume builder, a job search platform, social media account integration, and best practice tips and tools.

Offering outplacement services can help foster goodwill and avoid potential litigation, while reducing claims duration—a win-win for you and your former employees.

UST HR Workplace

UST HR Workplace helps our nonprofit customers maintain a safe, compliant and productive workplace through a host of program resources. This robust suite of HR services, powered by ThinkHR, provides extensive access to online training and resources and SPHR and PHR certified professionals.

Live HR Hotline

When it comes to HR issues, there is no substitute for talking with an expert. With the UST HR Workplace, nonprofits have access to certified HR Advisors through a live hotline. Whether offering a second opinion, researching an answer, or coaching organizations through workforce issues, these experts are there when you need them.

Thousands of Downloadable Documents

No more creating HR forms from scratch or researching rules for ACA, FMLA, overtime, or employee classification. Dynamic access to thousands of forms, documents, tools, and checklists allow nonprofits to create and update handbooks, search for state-specific laws, and receive the latest news on changing regulations to help ensure full compliance and more.

On-Demand Employee Training Courses

UST Support participants now can administer courses to employees and get updates on their progress on a number of topics, including workplace safety, ethics, harassment and discrimination, project management, managing and developing employees. With over 200 online employee training courses available, it's free and convenient.

Interested in these workforce management tools, but would like some additional funding protection? Check out the UST Secure program to learn more about our unemployment insurance or the UST Trust program to learn about our self-funded reserve option. 

Resolve Critical HR Issues Quickly & Easily

 

Today's HR landscape is more complex than ever. Whether, navigating healthcare reform or juggling tricky terminations, nonprofit professionals don't always have the resouces and support they need. That's why UST offers the UST HR Workplace, powered by ThinkHR, as a stand-alone subscription solution.

This integrated platform of HR tools, templates and trainings helps nonprofits create a safe, compliant and productive workplace. Even nonprofits that aren't members of the UST Trust, can gain quick, easy access. Request a 30-day free trial today!

 

Live HR Hotline

When it comes to HR issues, there is no substitute for talking with an expert. With UST HR Workplace, nonprofits can access certified HR Advisors through a live hotline. Whether offering a second opinion, researching an answer, or coaching organizations through workforce issues, these experts are there when you need them.

Thousands of Downloadable Documents

No more creating HR forms from scratch or researching rules for ACA, FMLA, overtime, or employee classification. The UST HR Workplace provides nonprofits thousands of downloadable forms, documents, tools and checklists quickly and easily. Dynamic resources allow nonprofits to create and update handbooks, search for state-specific laws, and receive the latest news on changing regulations to help ensure full compliance.

On-Demand Employee Training Courses

With more than 200 online courses, the UST HR Workplace provides the training solutions necessary to help employees develop the skills they need to succeed and be more productive. Courses are selectively chosen to ceate a safer and more compliant workplace with less risk. Focus areas include: harassment, workplace safety, professional development and project management to name a few.

 

Fully Underwritten Program Designed to Safeguard Nonprofits

UST Secure is a fully insured program that offers coverage for claims within the year as well as access to claims management tools, certified HR guidance and award-winning outplacement services.

Asset Protection & Savings

Since no nonprofit employer is alike, UST Secure is a unique program created in partnership with Ohio Indemnity Company to deliver an insurance solution specifically for 501(c)(3) employers.

While unemployment claims are unavoidable, UST Secure allows you to maintain control of your unemployment funding—protecting your assets and cash flow from unexpected volatility.

Your annual fee is customized based on your organization's annual wages and experience with unemployment claims—protecting you from a shared risk or shared expense.

Claims Management

From e-filing unemployment claims to representation at protest hearings, UST Trust has you covered. UST's dedicated claims administrator follows your claim from the day it's filed—leaving you with a simple, worry-free process. 

Experienced in state-specific law and regulatory knowledge, UST's claims representatives help nonprofits navigate complex questions, attend all hearings with your organization, help prepare documentation and testimony and even deliver opening and closing statements—helping your nonprofit win more claims and save significantly on unemployment costs.

With 24/7 access to UST's state-of-the-art online claims dashboard, nonprofits can view their claim status, pending to-do items and reports, all conviently located in one place.

Let us help you make unemployment claims administration a simple and worry-free process. 

Outplacement & Career Transition Services

Helping former employees find work sooner directly impacts your bottom line. Every week of unemployment liability removed is a direct reduction in your costs.

With UST’s Outplacement & Career Transition Services, powered by CareerArc, you can help your employees find work up to 73% faster—boosting their confidence and reducing time in unemployment.

UST Trust members automatically receive access to CareerArc’s award-winning Silver Edition. This provides any selected former employee six months of access to: professional career coaches, an interactive resume builder, a job search platform, social media account integration, and best practice tips and tools.

Offering outplacement services can help foster goodwill and avoid potential litigation, while reducing claims duration—a win-win for you and your former employees.

UST HR Workplace

UST HR Workplace provides expert, practical human resource guidance for nonprofits, helping them to maintain HR best practices and avoid costly liability.

UST helps nonprofits avoid wasting valuable time researching HR questions, creating employee handbooks from scratch, or staying up-to-date on the latest labor laws and regulatory changes. The UST HR Workplace, powered by ThinkHR, provides nonprofit employers with the vital resources they need to create a safe, compliant and productive workplace.

Live HR Hotline

When it comes to HR issues, there is no substitute for talking with an expert. With the UST HR Workplace, nonprofits can access certified HR Advisors through a live hotline. Whether offering a second opinion, researching an answer, or coaching organizations through workforce issues, UST's HR experts are there when you need them.

Thousands of Downloadable Documents

No more creating HR forms from scratch or researching rules for ACA, FMLA, overtime, or employee classification.  The UST HR Workplace provides nonprofits thousands of downloadable forms, documents, tools, and checklists. Dynamic resources allow nonprofits to create and update handbooks, search for state-specific laws, and receive the latest news on changing regulations to help ensure full compliance.

On-Demand Employee Training Courses

Want over 200 of the most-requested online employee training courses... at no additional cost? The UST HR Workplace users have the ability to administer courses to employees and get updates on their progress on a number of topics, including workplace safety, ethics, harassment and discrimination, project management, managing and developing employees, and much more!

Why risk a single lawsuit or compliance penalty? The UST HR Workplace is included with all UST Programs, and can also be purchased a-la-cart for a low monthly cost. Start your free 30-day trial today!

Interested in protecting your assests, but would like to explore the benefits of maintaining a self-funded reserve—which has the possibility of cash back should your unemployment claims end up being lower than anticipated? Check out our UST Trust Program!