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Nonprofit Management
January 27, 2022
Today's increasingly virtual landscape—along with the workforce's evolving strategic priorities—has not only changed how we work, but i...
Read MoreAboutEmployee Engagement and Nonprofit Brand Strategies
Nonprofit Management
January 24, 2022
Members are a vital key to success when sustaining and growing your association and retaining those members ensures a long-term survival of your nonprofit organization.
Read MoreAboutFive Best Practices to Improve Nonprofit Member Retention
Nonprofit Management
December 09, 2021
Nonprofit managers are relied upon to not only lead productive teams, hold employees accountable, and manage processes but are also expected to engage and motivate employees...
Read MoreAbout2021 Nonprofit Leadership Toolkit
Nonprofit Management
November 19, 2021
Whether you’re aspiring to be an executive leader, get promoted into a director’s position, or even launch your own nonprofit—rarely there are clearly defined pat...
Read MoreAboutHow to Grow into a Nonprofit Leader
Nonprofit Management
October 28, 2021
A strong leadership team is vital to the success of any nonprofit organization—without it you risk reduced productivity, delayed decisions, and low morale.
Read MoreAbout2021 Employer Guide: Nonprofit Leadership Development
Nonprofit Management
October 14, 2021
As employers continue to strategize for the future—paving the way for flexible work models and creative retention tactics—many are seeing permanent cha...
Read MoreAbout2021 Nonprofit Workforce Trends Infographic
Nonprofit Management
September 24, 2021
Nonprofit employers nationwide are living through a fundamental transformation in the way they work and the pace at which employee priorities are changing.
Read MoreAbout[Webinar Recording] UST Live: The Future of the Nonprofit Workforce
Nonprofit Management
September 14, 2021
Are you curious to discover how nonprofits have pivoted strategies in response to COVID-19 and how this pandemic is causing permanent change across the sector?
Read MoreAbout2021 Nonprofit Sector Report: Pandemic Impact on Workforce
Nonprofit Management
August 31, 2021
Risk management is defined as a discipline for dealing with the possibility that some future event will cause harm and nonprofit risk comes in an endless number of forms&...
Read MoreAboutThe Importance of Nonprofit Risk Management
Nonprofit Management
July 16, 2021
This quick reference guide highlights key findings from last quarter's most popular content—which focused on innovative nonprofit sustainability strategie...
Read MoreAboutUST Quarterly Nonprofit Digest: Nonprofit Sustainability Strategies

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Best Practice Tips for Successfully Managing a Remote Workforce

Flexible work arrangements have been around for decades but now that we’re beginning to see the new era of work take shape it’s more important than ever to support and manage remote teams in a way that allows them to work effectively from home—ensuring sustainability of day-to-day operations. Managing employees without daily face-to-face interaction has its own unique set of challenges but when leaders focus their skills on the right set of best practices employees—and organizations—can excel.

Being proficient at managing remote employees requires strong communication skills, reachability, positive reinforcement, flexibility, and empathy. Productivity is no longer based on “desk time” and visible activity, managers must now gauge success based on outcomes and revise how they lead their people while finding new ways to keep them engaged.

Implement these best practice tips to improve morale, productivity, and engagement.

  1. Set clear expectations and healthy boundaries— Provide guidelines, clarify priorities, and set boundaries. Working from home makes it much easier for work to seep into other areas of life. Ensure your team understands what is expected of them—specifically around working hours and availability, performance and what defines success.
  2. Define the why — Ensure your team knows their role in helping the organization to achieve success and maintain sustainability.One’s sense of pride and accomplishment for their work is directly tied to productivity and when employees are happy with their work, they feel valued, see the impact, and want to stay with the organization.  
  3. Communicate — Remote employees can feel disconnected which can lead to a whole host of other problems. You can combat this with regular and meaningful communication, recognizing that motivated employees are more productive and engaged. Keep workers up to date on policy and staffing changes and company successes and give praise and positive reinforcement as often as possible. The longer you go without communicating with your team, the more likely they are to become disengaged from their work.
  4. Schedule regular check-ins — More frequent use of video conferencing can help to strengthen the relationship between manager and employee as well as the team as a whole. Always set aside some time for small talk—asking about their weekend or plans for an upcoming holiday can help them feel more connected. These check-ins also allow your staff the opportunity to provide updates on their work and express any frustrations they may be experiencing.
  5. Take advantage of technology — Tools like Microsoft Teams, Slack and Monday.com provide solutions to some of the biggest challenges a remote workforce experiences and can help to bring remote co-workers together through face-to-face conversations and collaboration. Not to mention can also help with project management and daily task tracking.
  6. Focus on outcomes, not hours worked — Trust is crucial in this day and age of work. It erodes your employees’ trust and confidence. Providing expectations (goals and desired results) surrounding work priorities and then allowing employees to own the execution can enhance creativity, reduces stress, and build morale.
  7. Provide what they need — Make it a point to regularly ask your employees if they have what they need in order to do their job successfully. As company initiatives and goals evolve, their needs may change by way of what technology they use to get the job done. Set them up for ongoing success.
  8. Show compassion, patience, and empathy — The remote work environment is a completely different ball game than being in an office where there aren’t children playing, dogs barking, or Amazon ring the doorbell. All of these distractions can cause unforeseen stress, both physical and emotional, damaging productivity and your bottom line. The most successful managers are good listeners and asking for employee feedback opens the pathway to great conversations and shows you genuinely care.
  9. Don’t forget about team building — Bonding activities help foster a sense of unity, boosts morale, and builds connections. Virtual events such as online Bingo, Tiny Campfire, remote MTV Cribs, escape rooms, or happy hour are wildly popular.  
  10. Celebrate successes — Now more than ever, your employees need positive reinforcement to keep them motivated. Celebrate milestones and daily accomplishments with a shout-out, host virtual competition games or team luncheons, send e-Cards for work anniversaries and birthdays, or host an Employee Appreciation Day.  You’ll want to plan ahead and get creative.

There are many ways to develop better relationships with a remote team that include transparent communication, open doors, and clear expectations to name a few. Micromanaging employees has never been a favorable practice and can cause undue stress for employees—leaving them to feel like they’re not trusted to do their work. While these best practice tips require time, attention, and consistency, they can help to develop healthy habits that allow your team to maintain productivity and achieve goals.

Asset Publisher

Nonprofit Finance
April 23, 2021
According to the 2021 Benchmarks Report, the average nonprofit donor contributed an average of $167 in 2020—this per-donor metric was slightly lower than 2019.
Read MoreAboutOnline Fundraising Best Practices for the New Year (and Beyond)
Nonprofit Finance
December 18, 2019
Understanding the concept of the “business model” for your nonprofit has become a more integral component to maintaining organization sustainability within the nonprofit sec...
Read MoreAboutThe Importance of Understanding Your Nonprofit's Cash Flow
Nonprofit Finance
November 14, 2019
Last year, the Financial Accounting Standards Board (FASB) released Accounting Standards Update (ASU) 2018-08, which clarifies the accounting guidelines for contributions re...
Read MoreAbout[Webinar Recording] Accounting for Nonprofit Grants and Contributions
Nonprofit Finance
October 29, 2019
Giving in the U.S. in 2020 will be different in many ways than previously—mainly because of campaigns, economic conditions, and tax law implications. Don'...
Read MoreAbout[Webinar Recording] Trends and Forecasts for Charitable Giving
Nonprofit Finance
October 08, 2019
What is an executive director? An executive director is “responsible for overseeing the administration, the program and the strategic plan of a nonprofit organization. Other...
Read MoreAboutHow an Executive Director Becomes a Financial Leader
Nonprofit Finance
September 27, 2019
Thousands of nonprofits have registered with their states in order to legally solicit donations... do you know what state requirements extend to your organization?Presented ...
Read MoreAbout[Webinar Recording] Fundraising Registration 101
Nonprofit Finance
May 10, 2019
Are you familiar with the Accounting Standards Update (ASU) 2016-14 issued by FASB? It’s a standard created to offer solutions to simplify and improve how a nonprofit organi...
Read MoreAbout​​​​​​​Lessons Learned from Implementing ASU 2016-14 – Functional Expenses
Nonprofit Finance
May 01, 2019
Did you know that certain nonprofits can legally opt out of paying state unemployment taxes? Do you understand who is benefiting from this tax exemption law? In this article...
Read MoreAbout​​​​​​​The True Story of Nonprofits and Taxes
Nonprofit Finance
November 08, 2018
With holidays on the horizon, this is the time for holiday shopping, family gatherings and ringing in the New Year. With so much on our plates, time can get away from us&...
Read MoreAboutExercise Your Nonprofit’s Tax Exemption for 2019
Nonprofit Finance
August 01, 2018
UST releases 2018 UI toolkit to help nonprofit organizations better understand unemployment insurance options and claims management best practices. UST, a program dedicated ...
Read MoreAboutNonprofit Toolkit Offers the Top Guides for Managing Unemployment

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