As we learned yesterday, interviews are one of the most effective ways to determine if a potential candidate will fit well within your organization.
In fact, according to research published by DDI International, new hires who reported their hiring manager and staff interviews to be effective were 85% confident in their decision to accept the job, 42% more likely to be planning on staying with the organization, and 39% more likely to be highly engaged!
Luckily, interviewing is a trainable skill.
By providing proper education and coaching at your agency, hiring managers are able to better, more accurately present the job, your company, and how an applicant would interact with their team. And an accurate representation of the position and your organization can lower first year attrition rates, improve employee morale, and boost outlook.
To review your interview training requirements, consider the following:
- Does your organization provide a question template before the interview to help the interviewer get answers to specific, relevant questions?
- Does your organization provide a template for after the interview that helps interviewers assess the candidate with as little bias as possible?
- Do your hiring managers and interviewing staff know which questions could be deemed illegal by federal nondiscrimination standards?
- How often are interviewing staff at your organization required to refresh their interview skills?
- Do hiring managers within each department have a consistent means of scoring and evaluating applicants?
- Are hiring managers at your organization skilled at coaxing useful answers from applicants, or do they often accept vague, generic answers?
- Does the hiring process at your organization turn applicants off? Is it too long, complicated or demanding?
- How well do interviewers at your organization listen to responses?
For organizations that need to update their interview training, a quick internet search can reveal hundreds of specialized services catering to many different job requirements, complimentary tricks and tips, and many other resources.
Tell us: How often does your organization evaluate your interview and hiring procedures?