Most Frequently Asked Questions
Throughout UST’s successful history, organizations have asked many questions. Here is a listing of the most frequently asked questions.
We hope these help you decide if participation in UST is the right choice for your organization. If you have any additional questions that are not addressed here, you can call us at 888-249-4788.
In addition, we provide annual free training seminars, telephone consultations, ongoing reports of claims activity and online educational tools, which help you prevent and manage your risk.
Further, UST invests funds on behalf of its membership and through participation, your organization shares in a proportion of UST’s investment results. And, if your account has a lower than anticipated claim experience, we refund our members’ dollars so they can put money back toward their mission. Refunds total more than $90 million since 1986!
- Tax savings of up to 60% by becoming a direct reimbursing employer.
- Claim savings from efficient monitoring, disputing and auditing of your claims. Total claims savings are over $35 million annually.
- Cash flow management by spreading your liability over a full year, rather than paying dollar-for-dollar on your own.
Top 10 list of advantages for joining UST.
If you have any questions, please call us at 1-888-249-4788.
The Unemployment Services Trust is a grantor trust with a membership of more than 2,000 nonprofit organizations. It was created in 1983 and at that time consisted of 58 United Way agencies in Southern California. UST was started as an alternative to the state unemployment tax system, as well as an alternative for nonprofits who were already directly reimbursing the state for unemployment. By participating in the Trust, nonprofits pay a quarterly deposit into their own account balance. Participants save up to 60% in the first two years and generally save thousands long term over what they were paying in taxes to the state.
UST has never had to assess its membership or borrow to meet claims obligations. Currently, UST has a secure asset base of more than $147 million.
If your organization qualifies, you will have a choice of how you want to use your refund:
- Put it toward future deposits
- Receive a full refund for the amount
- Make a partial deposit and receive a partial refund.
Executive Director Donna H. Groh is responsible for the effective management of UST. She manages relationships between UST and its service providers to ensure that they are meeting both contractual obligations and Trustee requirements.
In addition, UST is supported by Strategic Partners who provide expertise and guidance on Trustee decisions.
Also, if you are an agency that consistently tracks at the higher end of your state’s UI tax rate, we would not encourage you to leave the state system. By consistently paying at the higher state rates it may be that other employers are helping to subsidize your unemployment costs.