Unemployment Claims Management and Support
UST’s claims representatives help your nonprofit lower its unemployment costs long-term. With 24/7 access to your claims reports and push-button electronic filing, you’re left with a simple and worry-free process.
Ditch the paperwork with e-filing of claim details. You have enough paperwork in your world. Go green and go simple with UST’s electronic claim information filing.
Cut your costs through proper claims management. Currently the average cost of a claim for employers in the U.S. is $5,191. But UST participants see a significant drop in claim cost, to an average of only $2,287. Plus, all of your claims are audited for accuracy so state errors in benefit payments can be identified, which saved our members 1.8 million dollars last year.
Talk to a real, live person…whenever you need to. UST provides you with a devoted claims representative who follows your claim from the day it is filed. Holding your hand throughout each step of the way, your UST claims administrator helps with documentation, protesting improper claims, and much more.
Workshops and online interactive HR training educate your staff. By training your staff in person or over the phone, as well as through our 24/7 online training, they are better equipped to handle difficult workplace situations, navigate complex unemployment claims and properly document disciplinary actions.
Get 100% representation at claim hearings. Local hearing reps have years of experience and detailed knowledge of state unemployment proceedings and law. They will deliver your opening and closing statement, help you prepare testimonies, and help gather documentation to help win your case. With the help of these reps UST members win more – 7 out of 10 hearings, compared to just half that for most employers in the U.S.
Your online claims dashboard puts information at your fingertips. CaseBuilder is a simple, secure web dashboard that provides a high level overview of unemployment claims filed and their status. You’ll be able to easily comply with new state laws requiring a timely response to all requests for information on claims, minimizing the liability of state penalties. Watch the Casebuilder Demo.