Having hard-working employees at your nonprofit can make achieving (and even surpassing) organizational goals exponentially easier. On the flip side, employee disengagement can be infectious — which can lead to loss in productivity and even higher turnover.
In order to prevent a snowball effect of employee unhappiness, nonprofit supervisors must learn how to readily identify the leading variables that influence their staff’s satisfaction levels.
To uncover what real nonprofit employees are saying contributes to their organization’s satisfaction levels and turnover rates, the Unemployment Services Trust (UST) conducted a survey or more than 1,300 nonprofit executives, supervisors and staff. UST’s final report reveals that one of the strongest predictors for employee job satisfaction is quality of communication from supervisors. In fact, nearly 40% of employees ranked “Respect for Employee Feedback” as important to their job satisfaction.
Employees want to be heard, and feel as though their opinions and personal growth matters. However, 4 out of 5 of organizations rely on the annual (or bi-annual) engagement survey as their main method to solicit employee feedback. So by the time supervisors take the time to listen to such feedback, the issues experienced at the time may no longer be relevant—or the employee might have already started looking for job opportunities elsewhere.
According to the Washington Post, some of the most respected companies across the nation, “are eliminating traditional annual processes for evaluating employee performance in favor of ‘more frequent conversations.’” This newfound trend in workplace communication is largely due to the evolution of how employees work.
Shifting the focus from “annual” to “regular” conversations between employees and their supervisors will help managers better understand and address their staff’s needs… before it’s too late. Setting aside time to have an open dialogue with your employees, whether it’s weekly, monthly or even quarterly, can help improve employee engagement as well as increase retention.
Want to learn more about the latest nonprofit turnover and employee engagement trends? For a limited time, download your complimentary copy of the “2015 UST Nonprofit Employee Engagement & Retention Report” today.