A recent survey of more than 2,000 nonprofit members unveils a 97 percent satisfaction rate of UST participants, who would recommend the Unemployment Services Trust (UST) to their nonprofit peers as a valuable cost-saving opportunity.
The Unemployment Services Trust (UST) is proud to announce that 97 percent of current members would recommend UST to the nonprofit community for its highly valued services. UST attributes this continued high satisfaction level to its focus on providing resources designed to address a wider variety of HR and unemployment pain points experienced by nonprofits, as well as enhanced customer service communications.
“Since 1983, UST services have been tailored to support the unique financial and structural inner workings of 501(c)(3) organizations – alleviating paperwork burdens, reducing unemployment claims liability and ensuring compliance,” said Donna Groh, Executive Director. “To learn that the overwhelming majority of our membership is so pleased with our program is extremely rewarding.”
“We constantly aim to develop the latest educational tools and improve upon our customer service strategies in order to best address our membership’s needs,” said Adam Thorn, AVP of Operations. “Because we have been able to prove ourselves as a reliable, leading provider of unemployment and HR workforce solutions, our members look to us as their one-stop shop support system – helping them keep more money in their pockets.”
Recently identifying more than $34.2 million in unemployment claims cost savings for program participants, UST’s claims administrator provides expert advice, e-Filing capabilities, and 100% representation at claims hearings. These claims management services, coupled with a live HR hotline and 200+ online employee training courses, gives UST members the resources they need to significantly reduce overhead costs at their organizations.
To find out if your nonprofit could benefit from unemployment and HR management services, exclusively available to UST participants, fill out a complimentary Savings Evaluation at http://www.chooseust.org/request-a-savings-quote/.
About UST: Founded by nonprofits, for nonprofits, UST is the largest unemployment trust in the nation, providing nonprofit organizations with 10 or more employees a safe, cost-effective alternative to paying state unemployment taxes. UST has partnered with over 80 state and national nonprofit-based associations to teach their members about their unemployment insurance alternatives. Visit www.ChooseUST.org to learn more.