So you’ve got a great group of individuals at your nonprofit… great! But the glue that holds them together and makes them better as a whole may be another thing to consider.
The first part of having a great workforce is hiring people who do their job well. The second part is helping those people bring out the best in each other—easier said than done.
So, what makes a team work best together?
Studies show that people who are able to pull on their greatest strengths at their jobs are actually less stressed, and they are more efficient. Not to mention, they will contribute better to a team. As an employer, you can help ensure that each team member is working on the right part of the equation and contributing their most powerful attributes to better the whole.
Step 1. Evaluate personalities. Are some project team members more natural leaders, while others are happy to work creatively on their own? Letting inherent strengths lead naturally toward each role will help ensure both employees are happy and their team members are happy with their work.
Step 2. Provide training. Inherent strengths are the best place to start when assigning roles on a team or in the workplace, but training will help employees understand specifics about the expectations within their role or within the team. For example, if they are in a client-facing role, make sure they have customer-service based training available. Even if they are working with volunteers, you want them to be putting forth the best face for your organization, which contains elements of customer service.
Step 3. Measure outcomes. When employees know they have a specific set of key performance indicators (KPIs) they should be looking at, they will know where to focus their strengths. There is nothing worse than an employer and an employee having two different sets of expectations. A few important measurable goals and KPIs will aid in keeping the measurable factors front and center for everyone. Are they underperforming compared to KPIs? Maybe it’s time to change their role or their project team to one that’s a better fit.
Looking for employee training? UST can help. UST’s HR Workplace powered by ThinkHR offers hundreds of employee training courses, including teamwork courses. Check it out!